What our members say

Awful. I was automatically enrolled [EVEN THOUGH I had thought I had cancelled my trial account within the janky app.]… I was automatically enrolled into a premium £90 subscription to which YOU OFFER NO REFUNDS?

DO NOT BUY FROM SCAM COMPANY.
At this rate judging by the number of reviews I have read I am not alone in that I have been charged after cancelling membership and discarded app, many people have reported cancelling, still being charged and this scum of a company forcing them to spend more money to get value for their membership. They also do not send you any reminder of membership and will send you emails via directory’s that do not reach you and claim they reminded you. Disgusting company greedy for money

I recently had an unfortunate experience with Winedrops. Despite not completing my account setup, I was unexpectedly charged £90 for a subscription I hadn’t signed up for. When I reached out to customer service, I was offered £120 worth of wine as a consolation instead of a refund, which felt inadequate as I never intended to join their membership in the first place.

The app also has had login issues, and I struggled to access my account. Despite following all the steps, I didn’t receive the necessary confirmation emails, further confirming that my account wasn’t set up correctly.

The team’s unwillingness to process a refund for what I believe was an unauthorized charge has left me feeling unsatisfied. I would advise caution to others interested in trying Winedrops—double-check their signup and payment processes to avoid unexpected charges.

Paying £90 to use this app is terrible! Scam at its finest why pay £90 when you can walk into a store and grab bottle of wine for £7 without having to pay the £90 it’s terrible

Scammers just go one trust Pilot for real reviews as they have been For making fake reviews & are now band for this also go on their & read honest reviews about how many peopls they have scammed

WARNING – £90 Membership charge and they will not refund.
Having seen an advert to Winedrops online, I was intrigued, so went on line.
you can only access if you download the app, therefore downloaded and signed in under my applepay account. No emails received, no detail re membership fees stated at that stage.

I deleted the app within a few mins, due to the wine actually not cheaper than most supermarkets.

that was a few weeks ago, and i have now just been informed of a £90 charge being taken from my bank/card, and having chased up, it’s due to their membership rules.
Having emailed, they are refusing to refund that money, due to their membership clearly stating the charge etc.
Having signed up via ApplePay, it would appear you do not get any of the emails etc that inform you, or even warn you of any free period coming to an end, then being charged £90.

So, unless you propose to use this ongoing and as a regular customer, do not sign up.. I wouldn’t even look to download the app, as having used if for around 3 mins, then deleting, I have been charged £90. wow!

Don’t make the large subscription fee clear at all.

shocking it’s a scam

SCAM

Most wines I drink are retailed at a higher price on here or at the same price compared to supermarkets. This isn’t value for money at all and they also take £90 fee subscription. I will be cancelling and sticking to the hassle free wine shopping at my local supermarket.

Do not sign up for free trial, £90 will be taken shortly after!

You have taken almost £100 off my account. I’ve not bought anything, I cannot believe you get away with this robbery! You conning twa*s. I’ve reported you to the Police and the fraud department. Karma’s a bitch.

You took £90 out of my account for nothing

SCAM. Takes 1p and turns it into £90 out of your account. No clear on boarding stage. App has OK after OK screen. One of which is ambiguously worded as “Agreeing” terms.
Asked for cancellation on day 10 of free trial, no provided with a refund. Scam. SCAM.

Not happy with them at all need to cancel

Please DO NOT FALL IN THEIR TRAP!
I DID and since then I am unable to have my membership cancelled
I requested a refund as soon I realised I was hooked on but they refuse to act.
Please please please avoid!!!!

Money stolen from my credit card – do not download the app . Disgraceful and a total con .

Not happy with them I feel conned by joining and they took money out of m account as soon as I was paid £90 is a lot of money for a little discount

Winedrops have taken a monthly subscription for last 3 months without me being aware of me signing up to anything

This is not a good deal and the advertised wines are available elsewhere at similar prices without the £90 subscription fee. You cant even see what is being offered without signing up so no way to validate what is being offered in advance. A very poor deal and a lot of misleading trickery for customers… Shame.

terrible con

Terrible I no longer have it installed but it keeps trying to charge me £90 I get around 3 emails a day of it trying to charge me

Con! Clicked on a link to look and charged £90 without my consent.

Scam. Do t sign up will be charged £90 even if you use zero services and will not be given a refund.

Took my last £90 in my account I have never purchased anything from them I need my money back

Winedrops is a very good scammer, I’ll give that to them. I wanted to try their services, so I signed up in the mobile app, not at any stages were it very clear or visible that there would be a timeframe of when you have to cancel a annual membership or that it just starts rolling and that you will be charged within X amount of days. I spoke to customer service and they did say it was 10 days, however this is not visible at all. Suddenly I was charged 90 pounds for a annual membership that I didn’t want. Also, how they set up the flow of how you order the product is critiziable and unethical to the designers and owners of this company. When you order two bottles first you get charged right away, then I realized it’s not dispatched before you order 6(!) bottles… I had a good laugh afterwards because I felt stupid how I fell for this. The slap on the wrist occurred five times; (1) when I realized that I had to order 6 bottles to get it dispatched, (2) when I was charged 90 pounds for an annual membership that I didn’t really understood that I would have to cancel within 10 days (3) when they charged almost 10 pounds for delivery (this wasn’t really well communicated though this process), (4) when I contacted customer service with my complaint and they only offer to reactivate the membership, (5) reading the reviews online where people report the same as me and they feel scammed. Maybe even (6), shame on me for not reading the reviews first hand, I could have avoided this business scam.. lesson learned.

Absolute con, tells you you can cancel before being charged but it’s actually impossible. Avoid, now starting legal proceedings.

Sadly this website/App is misleading. The savings are almost nonexistent, most wines that are stocked by local supermarket are cheaper in the local supermarket. Their practices of attempting to create urgency in you purchasing are illegal and improper. Indeed, should you request to cancel the £90 per year membership fee that they charge you to buy the wines that are in the main more expensive than the local supermarket, they will ignore you, charge you anyway and then insist that they don’t refund membership fees even if you requested to cancel and haven’t used the membership.

Do not use this unless you want a hefty £90 membership bill.

Scam absolutely shocking

I tried to cancel before they charged the £90 membership fee. They offered me 3 months grace to reconsider which I accepted, a week later they have taken £90 from my account and despite me getting in touch within the hour they are refusing to refund me .

These guys are dishonest and misleading. Now I am £90 down.
They totally misled me by saying I had another 3 months to decide and are now refusing to return my money. No wonder they dont provide a telephone number, there see to be a lot of people they have taken “Membership fees” from.

I tried to cancel before they took the money within the grace period and this is the response I got from the app.

I will be taking this further.

Steer well clear of these crooks!