What our members say

EDIT REVIEWFollowing my experience last night, I did email Winedrops asking for a full refund. I’m pleased to say, not only have I received a full refund, they have emailed me apologising and followed this up with a phone call. I’m happy with their customer service and the fact they have recognised their error. Therefore I have changed this from 1 star to 3.Winedrops told me they had a special offer on, instead of paying £90 for an annual membership, I could try a quarterly one for £25. Took my details and they’ve took £90 out of my account. This is NOT what I agreed to!!!!!

Fine but the sparking lines I recognise are the same price as in the supermarkets (Chapel Down, Digby, Anna de codorniu etc). So not sure the prices are anything special but lots of choice.

Nice wines just a bit overpriced still compared to supermarket wines.

Nice wines just a bit overpriced still compared to supermarket wines.

Not had the wine yet

Strange that there are so many negative comments. The “membership fee” was completely obvious to me in the process.At £90 it is a little steep but 9 bottles at £10 below market and money is balanced. Thereafter it is just savings.The deciding factor is the quality of wine which is yet to be judged.Wine was ordered and delivered the next day so can’t fault the delivery service.Tasting tomorrow to see if this will be a permanent process :-)If the quality is there then the stars increase.

There is an interesting range of wines available. However it feels like they are all aimed at a more knowledgeable consumer. The prices are not low, however the savings are substantial. But if it is 50% off a £100 bottle you still need deep pockets!

Apps works well, few to many emails sent on the marketing side.

App not very good . Keeps adding more bottles than I want

I find some of the ads slightly misleading, been a member well over a year now, and still not seen what some of the ads have been saying. Other than that pretty good priced wine most of the time.

It’s a good concept but the app is clunky and dated.

It’s a good concept but the app is clunky and dated.

More suited to a bigger budget
The selection of wine is pretty small in comparison to most other wine retailers and the discounts aren’t actually as good as they say, with a lot of the wines/ prices they advertise not being on the app. And the retail price they give isn’t accurate to what it actually is if you look online.
The £90 fee is extortionate given the above so I have only used the free trial and won’t look to renew.
That being said if you have a tendency to spend more than £20 on a bottle on a very regular basis it probably would be more suitable.

More clarity and explanation how it works from the outset would make for a better overall experience. Good prices though.

I liked the wines that were on offer. Some very expensive ones that I would not normally have access to, very pleased to see if I’ve been missing out!

Only problem was that DHL would not deliver without someone being at the address. As I work full time in the office that meant they didn’t deliver. Communication with DHL is only through their app, you cannot speak to anyone.

Eventually the wine was delivered on a Saturday.

The selection of wine is pretty small in comparison to most other wine retailers and the discounts aren’t actually as good as they say, with a lot of the wines/ prices they advertise not being on the app. And the retail price they give isn’t accurate to what it actually is if you look online.The £90 fee is extortionate given the above so I have only used the free trial and won’t look to renew.That being said if you have a tendency to spend more than £20 on a bottle on a very regular basis it probably would be more suitable.

Secret £90 subscription fee – do not useEdit; after threatening to the ombudsman and highlighting consumer protection laws regarding cooling off periods Jonny was able to refund the non refundable hidden fee

More clarity and explanation how it works from the outset would make for a better overall experience. Good prices though.

I liked the wines that were on offer. Some very expensive ones that I would not normally have access to, very pleased to see if I’ve been missing out!Only problem was that DHL would not deliver without someone being at the address. As I work full time in the office that meant they didn’t deliver. Communication with DHL is only through their app, you cannot speak to anyone.Eventually the wine was delivered on a Saturday.

First box just arrived. The prices are pretty good but not the ‘huge savings’ promised. They are cheaper than elsewhere it seems but 10-20% and not the mega savings suggested. Also, you ca not se what wines are available until signing up. Am a bit disappointed that more wines are not generally available but then I guess that is the business model – they sell what they can buy in cheap at any one time and pass the savings on.

Whilst I enjoy the wines I am ordering and they do get delivered very quickly there are several things I’m disappointed in.1. I was sold on my favourite wines being available and much cheaper than buying in the supermarket, so far absolutely none of my favourite wines have become available.2. For my first order I got 2 bottles of whispering angel for £14.99 (bargain) but now they are £19.99 which you can get in some shops.3. It’s quite limited, often I go on and especially when I click on bargain or New Zealand it just says nothing in yet.The jury is out for me as to whether paying the £90 annual fee is worth it for me personally.

Read the T&Cs before creating an account £90 membership fee after 10 days

Pretty good… But stock too limited

Read the T&Cs before creating an account
Get stung with a hefty annual fee on sign up which is non-refundable but there is a wide range of wines at every price range.
Having options for membership tiers would be a welcome option plus more in incentives/deals would also go down well

Wine gets delivered very fast, however bottle prices, membership and delivery makes the wines not the cheapest

Pretty good… But stock too limited

Get stung with a hefty annual fee on sign up which is non-refundable but there is a wide range of wines at every price range.Having options for membership tiers would be a welcome option plus more in incentives/deals would also go down well 🤙🏼

Wine gets delivered very fast, however bottle prices, membership and delivery makes the wines not the cheapest

This is my 3rd wine subscription (Laithwates & Naked)What did a dislike – the sales pitch and the overinflated RRP prices are misleading.I’d be interested to speak to someone who regularly pays upwards of £50 a bottle to get their view but the wine at price points between £10-£25 are a little hit and miss.I know it’s all personal choice and they all claim to ‘cut out the middle man’ but good quality supermarket wine is still better. Maybe because they can buy in such huge quantities but I still feel the likes of Waitrose are offering better quality wine and fair prices. You just need to know what you like/looking for.What I did like. The buying experience was good. App informative and swift delivery but you have to pay £6.99 whereas majestic is free for the same no of bottles.No more subscriptions for me!

After a hard sell, the wine ‘drops’ are few, shop wines are sparse, regions are limited, and order to dispatch/deliver times are poor / slow. There are some deals, but not to the extent stated. If you want variety, you’re better off with other companies offering similar services.