What our members say

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4.8 /5

Over 10,000 5-star reviews

45,000+ members

Rating Distribution

5 ★
85%
4 ★
10%
3 ★
2%
2 ★
0%
1 ★
3%
Based on 15405 verified customer reviews
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Customer Reviews

S Wainwright

2 years ago

Was initially interested however after a phone call for a free trial which I didn’t use I was then charged the subscription fee!
Didn’t receive a phone call as promised to check if I wanted to continue and then charged.
Very disappointed
Do not sign up to the app

Emma Simpson

2 years ago

They stole £90 from my account when I deleted the app

Andy Kemp

2 years ago

I am not happy being charge a membership when it’s a free app. They don’t have a phone number and I can’t find out how to cancel. You will be returning my money. I only down loaded the app to see what it was like. I don’t drink wine. I don’t want the membership

Tom Faulkner

2 years ago

This is one of the worst companies I have ever come across. i download the app out of pure interest, they take £90 out of my account without my knowledge, and now i get an email every 10 minutes spamming me with the latest marketing rubbish

Jamie Sutcliffe

2 years ago

This company is a scam!

Signed up and had £90 taken from my account with our being informed, contacted the company and was told they had sent an email with the T&C which I never got.

They said I can cancel with in 24 hours and get a full refund but there app wouldn’t let me cancel.

I emailed them to cancel and they refused and then had had the cheek to start adding wine to my cart which I didn’t want.

Dont download this app.

David Mackersey

2 years ago

This £90 was “stolen” from my account and they refuse to refund it. Went to unsubscribe and was offered wine to keep me and a date to allow me to unsubscribe a few weeks later. No wine has arrived unsurprisingly. Small print is all very well but it should be UPFRONT. I work in marketing and this is borderline fraud.
DO NOT get involved.

Ivan

2 years ago

Absolute Scam/Con Artists,

Charge you a £90 fee after 10 days which they will not refund

Ian Shackleton

2 years ago

Forces you to give credit card details before entering the app.
Contact buttons do not work

Lee

2 years ago

Very misleading and didn’t see a £90 membership fee for installing the app.

Charlotte Bradshaw

2 years ago

I’ve had £90 taken from my bank without authorisation

Erica

2 years ago

Downloaded the app to have a look at the selection and now they have taken £90 out of my account. This is an absolute scam.

Lorraine miller

2 years ago

£90 taken from my account absolute scam of a company . I’ve contacted bank to raise a dispute 10 days ago I added app looked at deals and tbh can buy it cheaper elsewhere. Same day they took £90 I contacted company and they then ignored me for 3 days now refusing to refund I haven’t purchased anything . Avoid at all cost don’t open app as they are scam artist. Customer service ignore you

D. Partridge

2 years ago

Bought nothing and like below the other reviews below £90 was taken from my account with a flat refusal of a full refund. I had full access to the app for what amounted to about 1 minute and thought I was getting a 10 day free trial period.

Such sharp practice has lost my trust completely and I wouldn’t recommend them to my worst enemy!

Joshua Barowsky

2 years ago

I have not even bought anything yet and they took £90 from my account, and I’ve sent an email, no one is responding. What is going on? I haven’t even put my card details to you . Give me my money back and I will remove this review !

Adedeji

2 years ago

I have not even bought anything yet and they took £90 from my account, and I’ve sent an email, no one is responding. What is going on?

HH

2 years ago

Deceiving company.
When you download the app on your phone it is not clear you are agreeing to a yearly membership of £90 per year. Without even ordering any wine…

The ‘membership’ is not done through Apple Subscriptions so their is no obvious footprint of sign up for the consumer and no protection when it comes to trying to cancel this.

I tried to cancel the membership when I saw the £90 come out of my account, and asked for a refund – but the company refused saying they had been clear. They offered a partial refund of £45? For what I haven’t even ordered any wine?

Complete scam.

Steve Marritt

2 years ago

Please STAY CLEAR! Scam with hidden fee attached. Poor service and no phone number stay clear and save yourself the hassle.

Stephen Hancock

2 years ago

They have taken £90 from my account without my consent. No email or any other form of confirmation of anything sent. Absolutely disgusting from this company avoid at all costs.

Adam Matthews

2 years ago

Feeling completely scammed £90 taken from my account no idea what for

Tom shingler

2 years ago

What a farce haven’t even competed the registration and ooh look £90 sucked out of my account. Save your money another as a service I’ve got an ap for that bull shirt yes I spelt that right so it don’t get blocked. You don’t save any money you light as well use naked/virgin/wine society as every this is against rrp I thin the last person to pay rrp for wine came off the ark

Ashley Griffith

2 years ago

Complete scam!

Krishna12ghimire@gmail.com

2 years ago

This are scammers I don’t do any subscription took my 90£

Cyrus

2 years ago

Absolute Scam, I haven’t made any subscription or contract with this company only download the app,and they have charged me 90 pounds, is increíble how easy they can ripped you off in this country. So be aware DON’T DOWNLOAD THE APP !!

Andrei

2 years ago

complete scam

Chris white

2 years ago

This is a total con. I emailed and asked for my account to be closed and for them to stop sending the ridiculous amount of emails and what’s app’s. They did this but 6 months later took a £90 sub out of my account. Now they tell me I should have cancelled on the app. Why didn’t they bother telling me that when I emailed?
Basically a bunch of thieves!

Tony Levett

2 years ago

Has anybody not received their wines after payment and they say they have been dispatched I’ve still not received my wines I ordered 9 days ago.
I have emailed Winedrops but not pleased with the response I’ve had.
Tony Levett

Nina Lizunova

2 years ago

This is a SCAM! Avoid at all cost.

I had requested to delete my account and deleted the app a few weeks ago when today I still got charged £90.

In the T&C it clearly stated that I can cancel at any time, which I did right after checking out the website and not finding any wines that I would like.

I would like my money refunded and my account deleted – as soon as possible please.

Kevin Wavell

2 years ago

How do you cancel this app? Bloody taken £90 out of my account what a joke

Julia Francis

2 years ago

This app is a SCAM! Do NOT USE! They are TRYING TO GET £90 out of my bank account this morning and I have just been reading the comments from other dissatisfied people!!! AVOID IT NOW PLEASE DO NOT DOWNLOAD!

Brooke Murray

2 years ago

AVOID THIS APP.

Without any warning they charge you £90 just for downloading the app and logging in, even if you delete app. It’s NOT clear that they’re charging you a subscription just to browse the app even though they say this is clear, and they refused to refund me the full amount.

Wine prices are no cheaper than supermarkets either, in fact with offers on supermarkets are cheaper!

Terrible app, terrible communication, terrible customer service.

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