What our members say

So very disappointed! They were on a good roll for the last few but completely got my Christmas order wrong. Wrong amount, promised before Christmas and turned up 2 days after. One of the bottles that did turn up had red wine stained all over the label. I have tried contacting them on three occasions and not had a reply. Just an epic fail all round by them!!!

This company took money from my account without permission!
I reported this to my bank
And they refunded me the 90 pounds that was taken!
I now am checking with my bank to see if they get the money back !
DO NOT give them your personal data as they will misuse it!

I have been trying to cancel my subscription for months. The contact number provided however does not appear to work and no one responds to my emails. Meanwhile, the company continued to charge my account £25.

Please provide support ASAP.

Still no wine arrived today despite having paid them 100 pounds sterling!
Be very wary of this site ! Make sure you get your bank to BLOCK all payments to them as they take money from you without your concent!
Leaving reviews on TRUSTPILOT as well ! Be very wary!
Updates again in the next few days!
Happy Christmas all wine lovers !

Over priced wines, cancelled within 5 minutes of looking on there website, they still took £90 out of my bank account. Been fighting with them to get my own money back. Stay well clear. The worse customer service ever in my life. Got confirmation that day that my account was cancelled. Today they told be my account was still active. Stay well CLEAR of this unprofessional company. Unless you want to email them hundreds of times to get your £90 back. Shocking customer service.

I decided not to try this out as I didn’t realise I had to pay for delivery on the £0.99 deal and that I would maybe look at this again in the future. However, with no warning they have taken out a £90 subscription fee. Emailed them and still awaiting a full refund.

I went to sign up and I must provide credit card details before I could even find out details of the wine they offer. Also not clear about the £90 annual fee. Either seems sharp practice or a scam.

£90.00 taken from my account with no consent, saying I cannot cancel my account nor be refunded.Asked to cancel after first £14.50 had been taken out of my account but told I cannot cancel my account until I have ordered 6 bottles and paid £6.99 delivery. Nowhere in the terms and conditions of signing up for the free trial was this noted or made clear. I WOULD LIKE MY £90 AND TO CLOSE MY ACCOUNT ASAP.