What our members say

I have not even bought anything yet and they took £90 from my account, and I’ve sent an email, no one is responding. What is going on? I haven’t even put my card details to you . Give me my money back and I will remove this review !

I have not even bought anything yet and they took £90 from my account, and I’ve sent an email, no one is responding. What is going on?

Deceiving company.
When you download the app on your phone it is not clear you are agreeing to a yearly membership of £90 per year. Without even ordering any wine…

The ‘membership’ is not done through Apple Subscriptions so their is no obvious footprint of sign up for the consumer and no protection when it comes to trying to cancel this.

I tried to cancel the membership when I saw the £90 come out of my account, and asked for a refund – but the company refused saying they had been clear. They offered a partial refund of £45? For what I haven’t even ordered any wine?

Complete scam.

Please STAY CLEAR! Scam with hidden fee attached. Poor service and no phone number stay clear and save yourself the hassle.

They have taken £90 from my account without my consent. No email or any other form of confirmation of anything sent. Absolutely disgusting from this company avoid at all costs.

Feeling completely scammed £90 taken from my account no idea what for

What a farce haven’t even competed the registration and ooh look £90 sucked out of my account. Save your money another as a service I’ve got an ap for that bull shirt yes I spelt that right so it don’t get blocked. You don’t save any money you light as well use naked/virgin/wine society as every this is against rrp I thin the last person to pay rrp for wine came off the ark

Complete scam!

This are scammers I don’t do any subscription took my 90£

Absolute Scam, I haven’t made any subscription or contract with this company only download the app,and they have charged me 90 pounds, is increíble how easy they can ripped you off in this country. So be aware DON’T DOWNLOAD THE APP !!

complete scam

This is a total con. I emailed and asked for my account to be closed and for them to stop sending the ridiculous amount of emails and what’s app’s. They did this but 6 months later took a £90 sub out of my account. Now they tell me I should have cancelled on the app. Why didn’t they bother telling me that when I emailed?
Basically a bunch of thieves!

Has anybody not received their wines after payment and they say they have been dispatched I’ve still not received my wines I ordered 9 days ago.
I have emailed Winedrops but not pleased with the response I’ve had.
Tony Levett

This is a SCAM! Avoid at all cost.

I had requested to delete my account and deleted the app a few weeks ago when today I still got charged £90.

In the T&C it clearly stated that I can cancel at any time, which I did right after checking out the website and not finding any wines that I would like.

I would like my money refunded and my account deleted – as soon as possible please.

How do you cancel this app? Bloody taken £90 out of my account what a joke

This app is a SCAM! Do NOT USE! They are TRYING TO GET £90 out of my bank account this morning and I have just been reading the comments from other dissatisfied people!!! AVOID IT NOW PLEASE DO NOT DOWNLOAD!

AVOID THIS APP.

Without any warning they charge you £90 just for downloading the app and logging in, even if you delete app. It’s NOT clear that they’re charging you a subscription just to browse the app even though they say this is clear, and they refused to refund me the full amount.

Wine prices are no cheaper than supermarkets either, in fact with offers on supermarkets are cheaper!

Terrible app, terrible communication, terrible customer service.

DO BOT DOWNLOAD

Scam!
I had request to delete my account and deleted the app and you still charge me £90

I want my money refunded and my account deleted – nowhere when I signed up did I see anything saying I had to pay a membership subscription if I didn’t order anything

Absolute Scam – Do NOT Trust Wine Drops

I am beyond furious with Wine Drops! They have deceitfully taken £90 out of my account for a subscription I neither wanted nor will ever use. This company preys on customers by sneakily enrolling them in unwanted subscriptions, and it seems I’m not the only victim – countless others have experienced the same unethical treatment.

I did receive a response to my initial email, but their reply was dismissive and unhelpful. It’s clear from their tone that they have no intention of returning my money. Their customer service is a complete joke, and it’s obvious they have no interest in addressing their deceptive practices.

Avoid Wine Drops at all costs! This company is a disgrace and operates like a scam. Save your money and your sanity – go elsewhere for your wine needs. Wine Drops, you should be ashamed of yourselves!

You are a fucking joke robbed me of my money I did not sign up for shit I need my90 pounds back

I have never bought any wine from this site even though I paid £90 for the year but now they have renew my membership without any email or text and taken another £90 from my account.
I don’t think this is right for them to do have contacted them hoping that I will get a refund.

It’s very frustrating that they lack a telephone contact number, making it difficult to get in touch. I saw their ads on social media and, out of curiosity, downloaded the app to look at their wines. I left it alone, thinking the wines were too expensive, and didn’t realize I would be charged £90.

I’ve already reached out to them and am now waiting for a response about the refund. This situation feels quite concerning.

**AVOID AVOID AVOID**

Terrible customer service. Their prices are NOT lower than you’ll pay at a supermarket at all and as none of the wines you see on the app you find at a supermarket anyway, theres nothing to compare it to… however, their average bottle price is more than you’ll pay… stick to the supermarket if you want to save money. They do NOT make it clear when downloading the app that this comes with a £90 charge that they’ll take from the card you register (which they say is to prove youre over 18) and then after communicating with “Jonny” was told Id have to cancel the subscription through the app (which Id already deleted). So now I guess I have to redownload it, reset my password and access the account just to try and cancel it. NOT the way to launch a new app to the market by ripping people off and being misleading.

SCAM!! DO NOT GIVE YOUR CARD DETALS!!
I even had a representative of theirs, call me and promised me a week until he would call me back to see if I wanted to actually proceed with the membership so that I could see which wines were on the site, absolute balderdash. Never got that cold, but guess what the £90 came out They should all be arrested

Ordered 7 bottles over a week ago and the order was supposedly delivered on Monday but was left in a public lobby area by DHL signed for by a ‘random name’ not associated to myself and now my order is lost.

This isn’t Winedrops fault, however as a lot of other reviews have mentioned I was stung by the £90 charge and thought I should give it a go but trying to get hold of customer services to resolve my lost order is an absolute pain due to no contact number. I have chased daily stating that it is lost but haven’t had a reply as of yet..

Avoid got 90 pound taken out of my account never told about this, now have to dispute this with my bank and hope I can get my money back, we go away this weekend and that was my spending money. What a joke of a company, at least some warning I was going to get charged would have been nice so I could’ve avoided this.

Complete joke robbing bastards…if

Taken £90 out of my account for nothing. Disgusting. Do not use this company.

Complete con – ignore the fake reviews and do not sign up. £90 will be removed from your account as an “annual membership fee” and they will try to give you wine instead of being homiuravle and refunding it.
AVOID!

Absolutely disgusted that this company have taken £90 off me without making it clear that this would be the case! There is nothing I want to order from this site! Avoid them at all costs