What our members say

Delivery of ordered wines is very quick. However prices given by Winedrops vary from what is shown in Vivino and generally much higher so perhaps discounts suggested are not as big as quoted or for some bottles no discount at all!

Delivery of ordered wines is very quick. However prices given by Winedrops vary from what is shown in Vivino and generally much higher so perhaps discounts suggested are not as big as quoted or for some bottles no discount at all!

Items arrived quickly, but process not explained well. Hadn’t realised items were being purchased rather than being placed in a ‘basket’. So didn’t have a chance to fully review selection.

Update on 23/5/24: They have refunded my membership fee so fair play to the company.They offer you a free 10 day trial then £7.95 a month. But, in the trial you don’t have full access to the wines on offer, only the ones they let you see. So you think, for £7.95 let’s see what else they offer. But, on the 11th day they charge you £90 for the year. When you get access to the site you realise that the wines are not great and quite expensive so you cancel only to be told that you cannot get a refund or continue membership. Its a scam

Update on 23/5/24: They have refunded my membership fee so fair play to the company.They offer you a free 10 day trial then £7.95 a month. But, in the trial you don’t have full access to the wines on offer, only the ones they let you see. So you think, for £7.95 let’s see what else they offer. But, on the 11th day they charge you £90 for the year. When you get access to the site you realise that the wines are not great and quite expensive so you cancel only to be told that you cannot get a refund or continue membership. Its a scam

Items arrived quickly, but process not explained well. Hadn’t realised items were being purchased rather than being placed in a ‘basket’. So didn’t have a chance to fully review selection.

Items arrived quickly, but process not explained well. Hadn’t realised items were being purchased rather than being placed in a ‘basket’. So didn’t have a chance to fully review selection.

Wines are reasonably priced but obscure so difficult to find comparisons in the UK market. However, they are not always the cheapest. I don’t like paying for delivery when already paid for the wines.

Let down by the deliveryApp is easy to navigate and choice is large, varied and expanding daily. The ability to order as few or many as you want is an added bonus.Unfortunately the delivery through DHL has left the experience tainted. The order was placed on the 23th May with an expected delivery date of 16th May.. After chasing and asking for 3 days why it always ended back at the depot. Finally delivered on the 21st with no response from the courier.

Wines are reasonably priced but obscure so difficult to find comparisons in the UK market. However, they are not always the cheapest. I don’t like paying for delivery when already paid for the wines.

Wines are reasonably priced but obscure so difficult to find comparisons in the UK market. However, they are not always the cheapest. I don’t like paying for delivery when already paid for the wines.

Beware the timescale for cancelling your membership- I thought I’d done it in time but apparently not.

Wines are ok but will need to order quite a few to recoup the £90 annual membership. Decent enough price on Whispering Angel wine.

They also keep offering me red wines which I don’t want despite completing their ‘quiz’ which is supposed to target your offerings to just the ones you want.

Not off to a good start got talked into a free 10 day trial and was told I would have access to all the offers and the shop and paid £10 for a bottle of chateau neuf du pape which I was told would be in my basket when I log in and if I bought nothing else at least I have a good deal on the pape. Sure enough it was there BUT!! to get it delivered I had to buy 5 more wines before they would dispatch it, or pay £90 to become a member then they could dispatch single bottles. So better chose some wine you think, oh no no no the free trial doesn’t let you on the shop to choose some wine you have to choose from a select few, But how do I look in the shop you ask, surly you would want to browse in the shop before you fork out £90 to become a member. Well no you can’t, pay us £90 to be allowed in the shop, and then if there is nothing you like or the savings are not what they’re cracked up to be hard luck thanks for the £90 customer service is generic replies I asked 3 times about something and got the same response to all of them and it didn’t answer the questions on each occasion. But the wine came super fast which is the only reason it didn’t get a 1 star. All in all a good concept the sales men on the phone do not explain it thoroughly so be careful.

They automatically charge you the £90 of the subscription as soon as you do a purchase and they don’t refund you if you want to cancel.The prices aren’t different than what you can find online.

They automatically charge you the £90 of the subscription as soon as you do a purchase and they don’t refund you if you want to cancel.The prices aren’t different than what you can find online.

The application works, but the costs of the wine are NOT at cost as other suppliers offer better prices. The annual subscription and the person that said we only made money from the app and all wines prices will be traded prices.

I’ve never seen the wines online for the full prices that I’m being shown on this app, the discounts prices are higher the you or I can buy them from other retailers.

The strange bit about the ordering here is if you buy 2 bottles of wine it changes you and not adding it to a basket, do you can keep shipping and buy all at once. So if you buy 3 x 2 bottles of wine (as you need 6 bottles to get the item shipped) you have 4 transactions on your account, the 4 transaction if a delivery cost.

If you buy lest then 6 bottles, they don’t ship your wine till you have a total of 6 in each order.

Do its a bit different from the other suppliers that will ship 4 bottles. If you tried yo order 10 bottles, 6 would be shipped and the other 4 will stay with them till you order more wine.

The last delivery I got the box the wine was in was open, as the person that sealed the box didn’t want to make sure the box wasn’t going to open.

The delivery company was good to keep the wine safe, but had no tape to reseal the open box. No where on the app to raise a concern to them.

Prompt response and a good acknowledgement of a mis understanding thank you

Completely mislead and ripped off !This site registers and deducts £90 as a membership fee without you having any opportunity to reject or join once you look at their offers, information a potential new member would require is hidden in the FAQ not in the garbage they send via email.They have refused to refund money they have taken unauthorised so now my bank is involved.MISLEADING !*UPDATE Note : As of 04/05/2024 a refund has been initiated, based on response of their customer service I accept the apology and change my review to 3/5, I do feel it is a misleading app which judging by the numerous 1/5 reviews it is clear to see this is an issue Winedrops need to fix and clearly explain to potential members that the membership fee will be deducted without even purchasing anything, hiding membership info in the FAQ’s is not justifiable to warrant well it was in the email, customer service have acted professionally I will praise that.

Prompt response and a good acknowledgement of a mis understanding thank you

Completely mislead and ripped off !This site registers and deducts £90 as a membership fee without you having any opportunity to reject or join once you look at their offers, information a potential new member would require is hidden in the FAQ not in the garbage they send via email.They have refused to refund money they have taken unauthorised so now my bank is involved.MISLEADING !*UPDATE Note : As of 04/05/2024 a refund has been initiated, based on response of their customer service I accept the apology and change my review to 3/5, I do feel it is a misleading app which judging by the numerous 1/5 reviews it is clear to see this is an issue Winedrops need to fix and clearly explain to potential members that the membership fee will be deducted without even purchasing anything, hiding membership info in the FAQ’s is not justifiable to warrant “well it was in the email”, customer service have acted professionally I will praise that.

More white wine please and organic wines

Nice wine but expensive Membership fee. Delivery seems expensive too. Great if you like trying lots of different wines.

Nice wine but expensive Membership fee. Delivery seems expensive too. Great if you like trying lots of different wines.

Nice wine but expensive Membership fee. Delivery seems expensive too. Great if you like trying lots of different wines.

The app and the marketing are done pretty well and you do more often than not save a couple of pounds on a bottle, but it’s quite disingenuous how they claim you’re saving 20, 30, 49% with their prices. I compare all bottles they offer and nearly always you can buy them elsewhere for pretty much the same price. So yes, you do save a little bit, but the annual fee negates that for anybody but heavy consumers. If you buy less than 50 bottles a year I don’t really see any benefit to this service. I will use until my subscription runs out but won’t be renewing

The app and the marketing are done pretty well and you do more often than not save a couple of pounds on a bottle, but it’s quite disingenuous how they claim you’re saving 20, 30, 49% with their prices. I compare all bottles they offer and nearly always you can buy them elsewhere for pretty much the same price. So yes, you do save a little bit, but the annual fee negates that for anybody but heavy consumers. If you buy less than 50 bottles a year I don’t really see any benefit to this service. I will use until my subscription runs out but won’t be renewing

Beware the timescale for cancelling your membership- I thought I’d done it in time but apparently not.Wines are ok but will need to order quite a few to recoup the £90 annual membership. Decent enough price on Whispering Angel wine.They also keep offering me red wines which I don’t want despite completing their ‘quiz’ which is supposed to target your offerings to just the ones you want.

Beware the timescale for cancelling your membership- I thought I’d done it in time but apparently not.Wines are ok but will need to order quite a few to recoup the £90 annual membership. Decent enough price on Whispering Angel wine.They also keep offering me red wines which I don’t want despite completing their ‘quiz’ which is supposed to target your offerings to just the ones you want.

I like the concept, however the buy as you experience is really odd. In particular if a wine is out of stock, as I am unclear if I have been charged, how this impacts the subscription/free trial etc. This is nearly great, but honestly I lack confidence in how the service works at the moment.

DHL drivers have zero customer service level
I liked that I could amend the delivery date as the short notice meant no one would be in for the original date. I don’t like the surly DHL drivers. I have a big notice on my front door stating that the door doesn’t open, ring bell and come to back door. So he KNOCKED on the front door and waited and so I went around. When he dumped the heavy box of wine in my arms and said ‘hang on a minute I’ve got to take a photo’ - I put the box on the floor. He then accused me of being snarly or sarky. Something like that. What is wrong with them?