What our members say

More suited to a bigger budget
The selection of wine is pretty small in comparison to most other wine retailers and the discounts aren’t actually as good as they say, with a lot of the wines/ prices they advertise not being on the app. And the retail price they give isn’t accurate to what it actually is if you look online.
The £90 fee is extortionate given the above so I have only used the free trial and won’t look to renew.
That being said if you have a tendency to spend more than £20 on a bottle on a very regular basis it probably would be more suitable.

More clarity and explanation how it works from the outset would make for a better overall experience. Good prices though.

I liked the wines that were on offer. Some very expensive ones that I would not normally have access to, very pleased to see if I’ve been missing out!

Only problem was that DHL would not deliver without someone being at the address. As I work full time in the office that meant they didn’t deliver. Communication with DHL is only through their app, you cannot speak to anyone.

Eventually the wine was delivered on a Saturday.

Pretty good… But stock too limited

Read the T&Cs before creating an account
Get stung with a hefty annual fee on sign up which is non-refundable but there is a wide range of wines at every price range.
Having options for membership tiers would be a welcome option plus more in incentives/deals would also go down well

Wine gets delivered very fast, however bottle prices, membership and delivery makes the wines not the cheapest

Good site for wine lovers, just not for me
Site and deals look good, however need to sign up to view them. Initially 10 day free trial then charged a subscription free, this is where I feel the company falls down as there is no reminder the trial is coming to an end, the money is just taken. However, when I contacted them they were very responsive and helpful.

Thinking it’s very good idea to have wines from the world but price wise not very competitive should be more incentive’s

Pretty fair. They sent the wine as expected with prompt delivery at a good price.

However, only being given a choice of a few wines at a time on the app has turned me away from using it further. It is possible to buy the wines they advertise at the same or similar prices elsewhere without the delivery or membership charges. The really super deals they show in their advertisements are seemingly never actually available.

Not bad. Not a rip off. But few (if any) benefits.

Perfect for some, not so much for others
There are some really good deals, however I have found you can find some of them online for cheaper or similar but without the delivery cost. Customer service is quite quick too. I’d say if you’re someone who collects wine or buys a high volume of good wine regularly, then definitely get a membership. However if you just buy 7-9 quid bottles from the shop once a week, then you’re probably best just sticking to doing what you’re already doing.

Not many options, not well known brands, ie Malbec from Argentina only one item and not a very good one; in the publicity it spears a bottle of champagne Veuve Clicquot, but it does not appear in the website/ app as an option to buy; it is misleading.

Review prices on Vivino before buying
Delivery of ordered wines is very quick. However prices given by Winedrops vary from what is shown in Vivino and generally much higher so perhaps discounts suggested are not as big as quoted or for some bottles no discount at all!

Items arrived quickly, but process not explained well. Hadn’t realised items were being purchased rather than being placed in a ‘basket’. So didn’t have a chance to fully review selection.

Wines are reasonably priced but obscure so difficult to find comparisons in the UK market. However, they are not always the cheapest. I don’t like paying for delivery when already paid for the wines.

Beware the timescale for cancelling your membership- I thought I’d done it in time but apparently not.

Wines are ok but will need to order quite a few to recoup the £90 annual membership. Decent enough price on Whispering Angel wine.

They also keep offering me red wines which I don’t want despite completing their ‘quiz’ which is supposed to target your offerings to just the ones you want.

The application works, but the costs of the wine are NOT at cost as other suppliers offer better prices. The annual subscription and the person that said we only made money from the app and all wines prices will be traded prices.

I’ve never seen the wines online for the full prices that I’m being shown on this app, the discounts prices are higher the you or I can buy them from other retailers.

The strange bit about the ordering here is if you buy 2 bottles of wine it changes you and not adding it to a basket, do you can keep shipping and buy all at once. So if you buy 3 x 2 bottles of wine (as you need 6 bottles to get the item shipped) you have 4 transactions on your account, the 4 transaction if a delivery cost.

If you buy lest then 6 bottles, they don’t ship your wine till you have a total of 6 in each order.

Do its a bit different from the other suppliers that will ship 4 bottles. If you tried yo order 10 bottles, 6 would be shipped and the other 4 will stay with them till you order more wine.

The last delivery I got the box the wine was in was open, as the person that sealed the box didn’t want to make sure the box wasn’t going to open.

The delivery company was good to keep the wine safe, but had no tape to reseal the open box. No where on the app to raise a concern to them.

Nice wine but expensive Membership fee. Delivery seems expensive too. Great if you like trying lots of different wines.

I like the concept, however the buy as you experience is really odd. In particular if a wine is out of stock, as I am unclear if I have been charged, how this impacts the subscription/free trial etc. This is nearly great, but honestly I lack confidence in how the service works at the moment.

DHL drivers have zero customer service level
I liked that I could amend the delivery date as the short notice meant no one would be in for the original date. I don’t like the surly DHL drivers. I have a big notice on my front door stating that the door doesn’t open, ring bell and come to back door. So he KNOCKED on the front door and waited and so I went around. When he dumped the heavy box of wine in my arms and said ‘hang on a minute I’ve got to take a photo’ – I put the box on the floor. He then accused me of being snarly or sarky. Something like that. What is wrong with them?

Deceptive Advertising
After singing up for many months, this app (and its advertising methods) are definitely not for me.

The big ‘grab your attention’ adverts on social media (and still present), naming some very big/popular brand I’ve never seen, except one which was on sale on the day I joined only.

The claimed discounts are deceptive. I did my homework and Winedrops is comparing its prices and claimed discounts to the very top/highest prices of what’s available online – I got in contact and fed this back, and the response was very copy/paste generic of ‘everyone does it’.

I’ve given them 3 stars because the app is great to use, there ‘cellar’ method is genius (you build up your own cellar and can dispatch when you wish – saving on delivery costs), and the selection of unique wines is good – but if you’re here for the big claimed discounts on big popular brands, you’re wasting your time.

Great wine. Prices not 100% accurate when you shop around, which is a shame deals aren’t always what they seem.

Check prices from other suppliers
I’ve just received my first case and have been checking the prices from other suppliers. The discounts are not as great as stated since the pre-discount price seems to be somewhat inflated. Especially if you factor in the membership fee. Not sure I’ll be continuing my membership after the first year.

Discounted yes but real world range of 5%-10% to mainstream retailers not the huge discount values shown on the app. Add in the delivery cost and joining fee and the savings are minimal unless you are buying large quantities.

VERY GOOD IDEA LET DOWN BY VERY POOR DELIVERY
Concept is first class and works very well until we come to delivery where they are badly let down by DHL their designated delivery people. On a good day they are average but , on a bad day appalling More effort required to satisfy this particular customer who is considering leaving , which would be shame in view of my opening remark

Wondered what all the ads were about so decided to dip my toe into the water and try out Winedrops for myself. Novel idea, and seems to work OK. One duff wine so far just reported, so will see how the customer service is. Overall, other wines have been ok, but from looking around, you need to take some of the claimed discounts with a pinch of salt! Couple of months in and the jury is still out as to whether I will continue with another year when my subscription runs out.

Good discounts on wine. Sign up process was misleading though, hence 3 stars.

I was offered a Bujeu Famiglia Berta 2019 for £15 reduced from £25.54.
Out of interest I googled it and could have got a bottle for €10 !!!

I am a member of winedrops but I seem to have quite a few white wines delivered in my last box and given I don’t like white I’m amazed I seem to have ordered 4 out of 6??

Discounts????
The service, delivery and choice of wines is very good and as such Winedrops are helping people discover new and interesting wines. However, some of the discounts are deceptive. A little internet research suggests many wine companies are offering the same wines at roughly the same price…so there is no discount. Don’t be fooled with saving money…but the wines are spot on.

Wine was left behind my bin
Wine was left behind my bin, early, wife was out, came home early half hour before the allotted time, early is good but if the wine costs a lot of money I don’t want it left on my step