What our members say

This is actually not a review of the company’s services but an observation of the company’s approach to attracting potential customers and an explanation why I refuse to EVER sign up to this particular model.Signing up, revealing your personal details (address, telephone number, email address, etc.) and giving them your payment details - all that before you can even see a full list of wines and the price list?Why are they not more transparent on their website? Why can’t you see what you’re buying? Why in their email I received they listed only some of their more expensive wines (£9 and up)?Simple Google search reveals that it will cost you £90 per year to be a member of Winedrops, which means you’d have to buy 300+ bottles of wine to benefit from the scheme and get it cheaper than in any standard supermarket (that provides online shopping & deliveries) - and that’s it you only buy their cheapest wines and never take advantage of the full range.Playing the card of a 10-day free trial is a cheap bait - how can you ever check a possible yearly benefit in only 10 days?!So passé.Also, by now I’ve received several communications from them and when not responded to first ones, I started receiving repeated ones on daily basis rushing me to respond, saying I’ve only 24 hours left to sign up… and my phone provider also started flagging their txt messages as a potential spam.Food for thought.If You can afford it, fine - I’m out.

Another review about the misleading sales pitch.. They claim you can have a bottle of wine for a pound.. but you need to order others as well plus 6.99 shipping.. but the real problem is they tell you its 10 day trial and if you dont like it nothing lost and you get a wine for a pound!!! They fail to tell you that they will then after 10 days take 90 pounds for a years subscription!!!! Very very misleading and when i called to say how upset i was about it they wasnt even bothered!!! such a shame that small businesses like this get let down or let themselves down with misleading telephone sales!!

Another review about the misleading sales pitch.. They claim you can have a bottle of wine for a pound.. but you need to order others as well plus 6.99 shipping.. but the real problem is they tell you its 10 day trial and if you dont like it nothing lost and you get a wine for a pound!!! They fail to tell you that they will then after 10 days take 90 pounds for a years subscription!!!! Very very misleading and when i called to say how upset i was about it they wasnt even bothered!!! such a shame that small businesses like this get let down or let themselves down with misleading telephone sales!!

Another review about the misleading sales pitch.. They claim you can have a bottle of wine for a pound.. but you need to order others as well plus 6.99 shipping.. but the real problem is they tell you its 10 day trial and if you dont like it nothing lost and you get a wine for a pound!!! They fail to tell you that they will then after 10 days take 90 pounds for a years subscription!!!! Very very misleading and when i called to say how upset i was about it they wasnt even bothered!!! such a shame that small businesses like this get let down or let themselves down with misleading telephone sales!!

Thanks for addressing my issue at the earliest. Much appreciated

Thanks for addressing my issue at the earliest. Much appreciated

Thanks for addressing my issue at the earliest. Much appreciated

Great product, really good way to buy wine but the monthly subs don’t make sense for me. They say that you’ll break even spending £300/year on wine, but at that price I think I’d rather shop around for deals elsewhere and not be locked in to the drops.

Great product, really good way to buy wine but the monthly subs don’t make sense for me. They say that you’ll break even spending £300/year on wine, but at that price I think I’d rather shop around for deals elsewhere and not be locked in to the drops.

Great product, really good way to buy wine but the monthly subs don’t make sense for me. They say that you’ll break even spending £300/year on wine, but at that price I think I’d rather shop around for deals elsewhere and not be locked in to the drops.

The delivery was quick and easy to set up and the person you speak with through watsapp is great at replying. It just wasn’t clear to me upon signing up exactly what I was signing up for as it was a rose summer deal and the website wasn’t easy to navigate to find transparency. Loved my wine though!

Really great customer service and concept but the RRPs they quote are massively inflated eg £27 for a bottle of Whispering Angel, which is £20 in supermarkets.The deals aren’t bad but delivery is expensive and I don’t think the £90 annual subscription fee was clear enough when signing up.Unless you drink a lot of wine, personally I don’t think it’s worth it.Customer service incredibly quick and helpful, and they’re happy to refund the subscription fee if you want to cancel so can’t fault them for that!

The delivery was quick and easy to set up and the person you speak with through watsapp is great at replying. It just wasn’t clear to me upon signing up exactly what I was signing up for as it was a rose summer deal and the website wasn’t easy to navigate to find transparency. Loved my wine though!

The delivery was quick and easy to set up and the person you speak with through watsapp is great at replying. It just wasn’t clear to me upon signing up exactly what I was signing up for as it was a rose summer deal and the website wasn’t easy to navigate to find transparency. Loved my wine though!

Hidden £90 yearly fee and no way to access your account to cancel. The £1 bottle of wine is the draw for us all. Poor advertising to get people in and then draw money from your account.I’ve updated this review as their customer care were quick to reply, cancel and refund the amount. Whilst the model is great, more care should be placed in the advertising of the scheme and the hidden costs.

I had a bit of a surprise when Winedrops charged me £90 annual subscription fee. I hadn’t realised this was part of the deal. After writing about my experience on Trustpilot and emailing them directly they issued a refund and cancelled my subscription. I appreciate this swift and good customer service and thank them for it. Advice to others - just be aware this charge exists before you sign up.

Hidden £90 yearly fee and no way to access your account to cancel. The £1 bottle of wine is the draw for us all.Poor advertising to get people in and then draw money from your account.I’ve updated this review as their customer care were quick to reply, cancel and refund the amount.Whilst the model is great, more care should be placed in the advertising of the scheme and the hidden costs.

Hidden £90 yearly fee and no way to access your account to cancel. The £1 bottle of wine is the draw for us all.Poor advertising to get people in and then draw money from your account.I’ve updated this review as their customer care were quick to reply, cancel and refund the amount.Whilst the model is great, more care should be placed in the advertising of the scheme and the hidden costs.

Good win choice, additional £90 annual fee is required as well as additional delivery fee.It would be better with an app / ability to see what is in your basket.Your basket is not delivered until you have ordered 6 bottles.

I thought I would give this trial a go and wish now I had looked at company before signing up for the 10 daysBeen unwell with covid so just now realising the hidden £90 annual subscription. This was not evident when I signed up I contacted the company and they assure me they are graciously refunding now but it’s a lesson learnt and I won’t be so quick to sign up for things in future

I thought I would give this trial a go and wish now I had looked at company before signing up for the 10 daysBeen unwell with covid so just now realising the hidden £90 annual subscription. This was not evident when I signed upI contacted the company and they assure me they are graciously refunding now but it’s a lesson learnt and I won’t be so quick to sign up for things in future

I thought I would give this trial a go and wish now I had looked at company before signing up for the 10 daysBeen unwell with covid so just now realising the hidden £90 annual subscription. This was not evident when I signed upI contacted the company and they assure me they are graciously refunding now but it’s a lesson learnt and I won’t be so quick to sign up for things in future

Jonny is a spammer who ignores multiple unsubscribe requests.NOW RESOLVED.

Jonny is a spammer who ignores multiple unsubscribe requests.NOW RESOLVED.

Jonny is a spammer who ignores multiple unsubscribe requests.NOW RESOLVED.

I’m not sure why but they just won’t let me cancel. I’ve emailed twice also tried to cancel via their text/WhatsApp messages. I hope the reason behind is they are very busy with new subscriptions etc.. but kinda reminds me of bogus companies that just don’t let you go once you sign up. Frankly disappointing!

I’m not sure why but they just won’t let me cancel. I’ve emailed twice also tried to cancel via their text/WhatsApp messages.I hope the reason behind is they are very busy with new subscriptions etc.. but kinda reminds me of bogus companies that just don’t let you go once you sign up. Frankly disappointing!

I’m not sure why but they just won’t let me cancel. I’ve emailed twice also tried to cancel via their text/WhatsApp messages.I hope the reason behind is they are very busy with new subscriptions etc.. but kinda reminds me of bogus companies that just don’t let you go once you sign up. Frankly disappointing!

Winedrops is a good service for anyone who doesn’t know much about wine and the comms is very good. Quick responses and WhatsApp is efficient. As someone who spends a lot of money on wine, I’ve got a pretty good understanding on what wines should cost. Whilst I don’t think the wines on offer are overpriced, you can certainly find the same wine for the same price or cheaper if you look hard enough (and RRP quoted is often inflated). This is not a criticism of the company just something to be aware of. In summary, give wineDrops a go but don’t expect to pay much under market.

Winedrops is a good service for anyone who doesn’t know much about wine and the comms is very good. Quick responses and WhatsApp is efficient. As someone who spends a lot of money on wine, I’ve got a pretty good understanding on what wines should cost. Whilst I don’t think the wines on offer are overpriced, you can certainly find the same wine for the same price or cheaper if you look hard enough (and RRP quoted is often inflated). This is not a criticism of the company just something to be aware of. In summary, give wineDrops a go but don’t expect to pay much under market.