What our members say

Beware the £90 non refundable charge they call a subscription. Currently disputing the return of mine. Having cancelled 11 days after sign up. Well within the statutory period of 14 days.Agreed to refund

Good prices. Selection is limited. Most of the wine has been great, some has been poor. While prices are indeed competitive, the actual RRP’s are often fabricated or exaggerated, which gives the impression you’re saving vast amounts more than if you’d have bought the wine directly. I was also told by a rep that my account wouldn’t auto-renew, and that I’d be contacted - this wasn’t the case, and I was charged another £90 for my yearly membership.

Good value. Sediment again (review of Domaine Bertier, Merlot Cabernet Sauvignon, 2018)

Good prices. Selection is limited. Most of the wine has been great, some has been poor. While prices are indeed competitive, the actual RRP’s are often fabricated or exaggerated, which gives the impression you’re saving vast amounts more than if you’d have bought the wine directly. I was also told by a rep that my account wouldn’t auto-renew, and that I’d be contacted - this wasn’t the case, and I was charged another £90 for my yearly membership.

Good prices. Selection is limited. Most of the wine has been great, some has been poor. While prices are indeed competitive, the actual RRP’s are often fabricated or exaggerated, which gives the impression you’re saving vast amounts more than if you’d have bought the wine directly. I was also told by a rep that my account wouldn’t auto-renew, and that I’d be contacted - this wasn’t the case, and I was charged another £90 for my yearly membership.

The wines are nice. The prices are a bit random, as are the discounts. That dispatch is triggered by purchase of a sixth bottle is irritating and makes it quite expensive

Pretty good although they don’t tell you when they are charging you for a subscription

Pretty good although they don’t tell you when they are charging you for a subscription

Reasonable wines and good app but the discounted prices are not always cheapest to be found, so always check first.

The wines are nice. The prices are a bit random, as are the discounts. That dispatch is triggered by purchase of a sixth bottle is irritating and makes it quite expensive

The wines are lovely but I don’t like how you have to pay for your wines before they are released to you. I’m not sure I am saving much money.

Very seductive - too easy to buy wine on impulse. Good range of short offers and offers lesser known wines. Not convinced of huge discounts. Wine-searcher dot com finds similar prices. Note annual membership fee of £90 and added shipping costs.

Very seductive - too easy to buy wine on impulse. Good range of short offers and offers lesser known wines. Not convinced of huge discounts. Wine-searcher dot com finds similar prices. Note annual membership fee of £90 and added shipping costs.

Felt a bit pressured into making a purchase. Having had a phone call with a representative, I was charged for membership after agreeing with the representative that it wasn’t the right service for me.
Joan Joh from Customer Care gave me £90 credit so I could try out the delivery (which may not work for my address).
I put bottles up to £90 value in my basket but found it difficult to check/change my order- looking into it, I can email to cancel and refund the bottles in the basket.
Not sure what will happen next as our apartments post often gets stolen… will find out in the next couple of day. Fingers crossed our wine arrives!

EDIT REVIEWFollowing my experience last night, I did email Winedrops asking for a full refund. I’m pleased to say, not only have I received a full refund, they have emailed me apologising and followed this up with a phone call. I’m happy with their customer service and the fact they have recognised their error. Therefore I have changed this from 1 star to 3.Winedrops told me they had a special offer on, instead of paying £90 for an annual membership, I could try a quarterly one for £25. Took my details and they’ve took £90 out of my account. This is NOT what I agreed to!!!!!

EDIT REVIEWFollowing my experience last night, I did email Winedrops asking for a full refund. I’m pleased to say, not only have I received a full refund, they have emailed me apologising and followed this up with a phone call. I’m happy with their customer service and the fact they have recognised their error. Therefore I have changed this from 1 star to 3.Winedrops told me they had a special offer on, instead of paying £90 for an annual membership, I could try a quarterly one for £25. Took my details and they’ve took £90 out of my account. This is NOT what I agreed to!!!!!

Fine but the sparking lines I recognise are the same price as in the supermarkets (Chapel Down, Digby, Anna de codorniu etc). So not sure the prices are anything special but lots of choice.

Fine but the sparking lines I recognise are the same price as in the supermarkets (Chapel Down, Digby, Anna de codorniu etc). So not sure the prices are anything special but lots of choice.

Not bad for the price - £2/£3 gets you a lot more elsewhere (review of Marcel Rimbault, Chardonnay, 2024/2025)

Nice wines just a bit overpriced still compared to supermarket wines.

Not had the wine yet

Nice wines just a bit overpriced still compared to supermarket wines.

Not had the wine yet

Nice wines just a bit overpriced still compared to supermarket wines.

Damsons,cherries, chocolate, lovely long finish (review of Salsedine, Primitivo, 2022)

Nose of lemon and gooseberry; melon on the palate together with a salinity characteristic of Rueda wines. High acid, to the point of being unbalanced unfortunately. (review of Vinas Murillo, Chapirete Prefiloxerico Verdejo , 2021)

Shippen likes it (review of Duorum, Late Bottled Vintage Port, 2018)

Accidentally added stars whilst browsing my orders…. How do I remove a rating??? (review of The High Road, Directors’ Reserve, 2018)

Strange that there are so many negative comments. The membership fee was completely obvious to me in the process.At £90 it is a little steep but 9 bottles at £10 below market and money is balanced. Thereafter it is just savings.The deciding factor is the quality of wine which is yet to be judged.Wine was ordered and delivered the next day so can’t fault the delivery service.Tasting tomorrow to see if this will be a permanent process :-)If the quality is there then the stars increase.

Strange that there are so many negative comments. The “membership fee” was completely obvious to me in the process.At £90 it is a little steep but 9 bottles at £10 below market and money is balanced. Thereafter it is just savings.The deciding factor is the quality of wine which is yet to be judged.Wine was ordered and delivered the next day so can’t fault the delivery service.Tasting tomorrow to see if this will be a permanent process :-)If the quality is there then the stars increase.