What our members say

I have requested .my money back all I get is . You will save .money money on our wine ..I have not received email about money Coming out . I have a fa.ily to feed !! . Terrible

DO NOT TRUST !! !!!! frauduantingly charging my card 1 year after cancellation of subscription. STILL OWED WINE!!

Scam company avoid - Fraud

Wouldn’t bother as the free trial is automatic membership with no refund. They will give you £50 voucher but if you cancel they offer it you anyway. Shame and bad practise

Refusing to refund me the yearly subscription, When I contacted them as soon as it came out. There was no reminded on the subscription happening. I had only downloaded the app to check something out and didn’t use it at all. I think it’s disgusting that money was taken out of my account without any reminders especially when it was never used. Refusing to refund someone for something that was never used it’s just beyond ridiculous!!!

Accidentally got this subscription, then got charged £119!!!! Refused to refund it. Absolute scam and will be making sure to spread this on social media. AVOID AVOID AVOID

Awful service and I am reporting terms and conditions to the consumer bodies - be prepared to pay an unexpected fee if you even try and look at the wine selection this company purports to offer.

Created account accidentally after clicking through an Instagram ad, received no emails to exercise cancellation rights. Bank account charged £119 for a service I’ll never use and Wine Drops refused to refund. My experience has been extremely disappointing and I would not recommend.

Avoid downloading the app. I got charged a full years subscription for downloading the app and not even setting up the profile.

Takes money without full consent and has very unclear misleading advertising.

Scammers

If I could give 0 stars I would. Terrible company who con you out of money that you didn’t authorise to be taken or even realise you’d signed up to. Avoid at all costs

It’s a scam. I got taken money without paying. Please don’t visit this site

Didn’t authorise the payment for the app yet they have taken it. Very unhappy. Will also be posting to tristpilot, Facebook, X, Instagram.

Scam artists.
Unacceptable customer service.
Take money with no warning or agreeing to terms.

Do not join or sign up to this company. They charge you the subscription fee of £90 without any notice, this was a recommendation and on your first order you receive a bottle of wine worth £200 so Winedrops Claim, upon receipt of this bottle it transpires that it is sold at £23/£24 on various websites. False claims saying that it is a £200 bottle. When queried, it was based on data that they obtained…I responded to ask what they would do about it, as this their business of selling Wines etc…no answer has been received and totally ingored. Avoid and save you £90 subscription to go on a case of Primitivo elsewhere

Scammers, do not download app they will take £90 from your account without warning.

Do not buy or download I had £150 taken out of my account just before Christmas and apparently I can’t get it back. I haven’t bought anything nor do I have a membership! Very disappointing and horrible company!

Downloaded the app and then charged £90!!! would not refund an honest mistake - DISGUSTING

Terrible taking £90 off someone’s card. No emails or signing up, no previous orders. No history at all. Can’t find anything in my accounts apart from a £90 subscription I knew nothing about. I wouldn’t mind if I’d benefitted from it and actually had an order history.

Wine drop have taken 5 payments all of £110 which was not authorised I have emailed and no response

Thieves. They steal £90 from your account for nothing! AVOID

Do not use this app you get tricked into paying £90 membership fee that you can’t get back this service is very poor

Don’t sign up they give you a free trail then remove the full amount without the option of monthly charge

Unhelpful, uncaring, not a reputable company.

Do. It use this company they are a con!!!!

scam / cheeky membership to get you to pay 90 pounds.

i started a 7 day free trial and this can be extended so i extended this trial and i assumed as normal with memberships you can cancel the renewal straight away however this is not the case you cannot cancel this until 4 days before which is clearly to make people forget they have this membership and make easy money off people complete scam. i wonder why every membership ive ever used you’ve been able to cancel straight away won’t be using ever again money grabbing nonsense. on there website they also say they will refund you in ‘special cases’ what does this mean am i not special because i didn’t get my money back i got 50 pounds credit which i wont spend on this scam

The prices quoted are heavily inflated. you can get better quality at better prices elsewhere.

Also be very careful of the trial period, they will not give warning of the expiration and will not confirm if your trial period has begun.

Dodgy outfit. Don’t deserve one star. Stuff they supplied to me was cheaper on other sites. Asked for a refund of my “membership” money and it was refused. That was last year. Having told whoever it is who replies to emails that I wouldn’t be using them again they’ve taken another £90. If this is not refunded they will regret it.

Ah, what a delightful experience—being charged without warning and then treated to the same copy-pasted excuses from customer service. Truly a masterclass in how not to run a business. If you enjoy surprises (on your bank statement), this is the company for you.