What our members say

This is an amended review as a result of my experience with Winedrops customer Service. Previously I left a 1* review and comments. However, Winedrops have worked very hard to rectify the issues with the wine delivery and the initial responses to my order and as a result I have amended it to 4* DHL e-commerce are the reason for the star drop, their response to my change of delivery date was very poor resulting in the delivery being returned. Winedrops have now prioritised the re-delivery of my order and refunded my subscription, due to the order return affecting my ability to cancel within the free trial period. Very satisfied with Winedrops response.

Great wines and prices

Excellent wine and prices and very fast delivery

Different approach to many of the online wine retailers, which adds some fun into the process. The wines have all been at a minimum OK to absolutely stunning, with prices overall similar to the other online companies.

Brilliant company to deal with. I’ve had many bottles of wine from them and none have disappointed.

I’ve been drinking wines for over 50 years and still drink it knowing absolutely nothing about it, leaving that to the experts. Reading tasting notes can I suppose give you some idea as to the tastes of the person writing the notes. The thrill comes when you actually open the bottle and taste it for yourself, each one being different in its own right, that’s the thrill.

Great selection, great prices and super fast service!

Extremely efficient, fast and easy to use. Brilliant bottles!

The app is very easy to use and they have great offers at really low prices. But beware! It is so easy to purchase wines at the click of a button and end up with a cellar full, which is great if….. You have a cellar!!!

An educational, exciting & frugal way to purchase quality wine. Easy to use app.

Easy to use. Access to new wines not found in supermarket. Eyes and palate have been opened!

Never a problem. If you have an issue (never with the wine) delivery, real age or ordered by mistake. A quick email and it’s put eight straight away. Order with complete confidence and great wines with great savings. Would highly recommend.

Fabulous wines very speedy delivery. Just perfect for stocking up for my pre wedding family dinner.

Winedrops, again! Hats off !! This has become my magical go-to wine destination. I’ve discovered an easy way into curated fine wine buying. Much better than standing in aisles of supermarkets taking an ‘educated guess’. I’m very happy to say there are wines for every budget, I do love a bargain, and tons at steller low prices. Some of the more premium wine offers have also managed to creep into my basket, treats right?!! If you’re like me and not fantastically knowledgeable about wine then you find the Winedrops app particularly helpful. Each wine has information on: tasting notes, region and both customer and expert reviews. They’ve managed to carefully balance the amount of information. Supermarket websites are barren by comparison. It’s hard not to feel you’re slowly absorbing a little knowledge, and future wine bore . The app notifies you when new wines become available. At times this has felt overwhelming with too many updates. I’ve opted for just push notifications. Turning off emails helped, but still, a way to fine tune even more in the app would be ideal, e.g. 1 email mentioning a batch of new wines have arrived, with just 3 examples, 1 red, 1 white, 1 fizz? Unfortunately decent wine, even on offer isn’t cheap. Much respect then to Winedrops for keeping the prices as low as you’ll find in the UK. They also price match if you do find cheaper . I’ve found delivery to be very quick, just 1 or 2 days. I would recommend choosing a collection shop to avoid those “We missed you” notifications, although this may just depend on your postie. Customer service has been great, so far just general enquires but responses were quick & helpful. My tastebuds have been dazzled and I’ve saved a small fortune since signing up. My issue may be temperance… but… then again… Christmas… ‍ ⭐️⭐️⭐️⭐️⭐️

Easy to use app and plenty of good wines to choose from.

Do not order from them!

What looked like a good online deal, ended up being a poor selection of wine, that nowhere near reflected the ‘savings’ they indicate on the advert. In addition, they automatically enrol you into a subscription service, where they take the annual fee upfront, without any ability to cancel, even if you are unhappy with the wine choices, prices and customer service.

I wish I had not ordered from them. They are also extremely inadequate in managing their customer service.

Great app, very clear. Have used for years and saved thousands.

Great thank you

90% sure this is a scam

The website is easy to use. The site gives you the RRP and the web average price. I found this to be very accurate. I have had some great discounts and the wine has been amazing. I have saved over £500 in discounts.

I’m extremely disappointed with the service surrounding my deliveries. For at least the third time, DHL has dumped my case on the front step and falsely claimed it was left “behind the gate.” This happens even when I’m at home—most recently around 7:30 PM on a Friday—yet they don’t even bother ringing the bell.

I’ve raised this issue with Winedrops repeatedly, and each time they assure me they’ll discuss it with DHL. But nothing ever changes. It feels like complete inertia on both sides. Instead of fixing the problem, Winedrops occasionally pacifies me with a free bottle of wine, which does nothing to address the ongoing lack of reliable delivery.

I expect better from both the courier and the company using them, and it’s extremely frustrating to see the same issue happen again and again with no real action taken.

They have taken money out of my account and I haven’t authorised this do not buy from them

Winedrops are a first class company they sell top quality wines are excellent prices and deliver as they promise I would fully recommend them for any of your wine orders

Fantastic Service and delivery with speed. If you order now you will get before Christmas

Great value, speedy delivery

Really interesting way to buy wine. Just need to be careful with the ratings as they may refer to previous vintages

Great choice of wines with incredible discounts. Quick and easy to order and prompt delivery

Product quality

Wine I ordered was very reasonably priced and came in good time with free postage