What our members say

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4.8 /5

Over 25,000 5-star reviews

45,000+ members

Rating Distribution

5 ★
79%
4 ★
14%
3 ★
5%
2 ★
0%
1 ★
2%
Based on 32736 verified customer reviews

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Customer Reviews

Lorna Mcinnes

3 years ago

The wine is delicious. However, communication wasn’t the best when my first delivery was damaged in transit. I felt like I had to chase up what was happening. Another order was processed luckily in time for Christmas.I find the App not very user friendly for simple information like delivery times.

Mr Page

3 years ago

Overall not a lot not to like can be challenging not to buy all that is offered.

Stephen Jones

3 years ago

N/A

Denise Clough

3 years ago

Most of the wines are a little expensive

CARLOS Sousa

3 years ago

Great company and good wines at a reasonable price. Worth a try.

Paul Burrows

3 years ago

N/A

Lorna Mcinnes

3 years ago

The wine is delicious. However, communication wasn’t the best when my first delivery was damaged in transit. I felt like I had to chase up what was happening. Another order was processed luckily in time for Christmas.I find the App not very user friendly for simple information like delivery times.

Mr Page

3 years ago

Overall not a lot not to like can be challenging not to buy all that is offered.

Christine Taylor

3 years ago

Easy to use and wide choices

Bruno Milin

3 years ago

A simple but effective way to find quality wines at decent prices. The service is efficient too.

Adam Talbot

3 years ago

quick and easy to use. good prices but sometimes not market leading and you have to research wines as they state scores on different vintages to the ones they’re selling

EVAN MORGAN

3 years ago

After speaking with the team, they have been very good and understood my point of view and offered me a refund.I wouldn’t believe any of the positive reviews written about this company, the app is very poor and theirs is about 7 wines to touch from in total.They will start off by offering you the free trial just to get your bank details and then they will charge you the £90 and never give it back. It is a scam company.

Christine Taylor

3 years ago

Easy to use and wide choices

Bruno Milin

3 years ago

A simple but effective way to find quality wines at decent prices. The service is efficient too.

Adam Talbot

3 years ago

quick and easy to use. good prices but sometimes not market leading and you have to research wines as they state scores on different vintages to the ones they’re selling

EVAN MORGAN

3 years ago

After speaking with the team, they have been very good and understood my point of view and offered me a refund.I wouldn’t believe any of the positive reviews written about this company, the app is very poor and theirs is about 7 wines to touch from in total.They will start off by offering you the free trial just to get your bank details and then they will charge you the £90 and never give it back. It is a scam company.

Helen

3 years ago

A little confusing initially re: app/membership however the wine was very well priced and delivered really quickly! I’m looking forwards to buying more!

Jess Byrd

3 years ago

Would like to thank this company for a very fast response to my complaint. Think there was some misunderstanding when it came to subscribing and I wasn’t expecting to be charged for a subscription without subscribing myself. I emailed the company and they got back to me quickly. Many thanks

Jess Byrd

3 years ago

Would like to thank this company for a very fast response to my complaint. Think there was some misunderstanding when it came to subscribing and I wasn’t expecting to be charged for a subscription without subscribing myself. I emailed the company and they got back to me quickly. Many thanks

Philip Crosby

3 years ago

Quality wines, expertly curated and backed by excellent customer support who are super responsive on WhatsApp!

Philip Crosby

3 years ago

Quality wines, expertly curated and backed by excellent customer support who are super responsive on WhatsApp!

sean garratt

3 years ago

Should be perfect, but!
I have to start by saying this is a trust worthy company! And if you can do it! Your knowledge and expectation of wine will change!!
They should be 5 stars but all the monthly fee with delivery fee is where the consumer might as well buy in store. It all adds up!!!
The short time I could afford to be a member the deals and wine were, honestly out of this world. If you have the cash to splash I highly recommend. Until the company can afford to lower monthly fees or include delivery charges. I’m afraid I can’t rejoin.
As I said brilliant premise, brilliant staff, and wine!! Just not within my price bracket.

Darren

3 years ago

Great company with an amazing selection of wine. Customer service too is top notch.Great activities like mystery bottles and chances of getter rare bottles sometimes offering heavily discounted prices in their mystery bottle highly recommended.It you ate signing up for the trail be aware of the £80 members fee. Which is worth it in my opinion

Jamie

3 years ago

I took a gamble with Winedrops as champagne (my preferred beverage) was part of the promotion package I was tempted by, but very rarely did I see champagne and when I did the prices were not favourable. I stuck it out a little longer until a deal with came along, unfortunately the order was processed but no delivery due to being out of stock. After a number of conversations that confirmed when the stock came in, my basket would remain active until I selected a delivery. I came across two additional deals, one wine and the other rose champagne and I added to my order.The delivery did not arrive as planned and thankfully I was able to change the rearranged date to one when I would be home.You have to know what you are looking for and be patient otherwise your annual membership fee will be a waste of your money.

Steven

3 years ago

N/A

Matthew Driver

3 years ago

Very response customer service team. A delight to speak with. A good range of things to choose from.

Laura Camfield

3 years ago

Good customer service the guy I spoke to was great. My delivery arrived quickly. Only issue is the wines are quite pricey as this is marketed as trying to save you money most wines are in the £11-25 mark

Laura Camfield

3 years ago

Good customer service the guy I spoke to was great. My delivery arrived quickly. Only issue is the wines are quite pricey as this is marketed as trying to save you money most wines are in the £11-25 mark

Laura Camfield

3 years ago

Good customer service the guy I spoke to was great. My delivery arrived quickly. Only issue is the wines are quite pricey as this is marketed as trying to save you money most wines are in the £11-25 mark

Moram Elhassan

3 years ago

We were intrigued at first on viewing winedrops Instagram ads so put our details down and received a phone call from one of the very kind team explaining everything. So far we are pleasantly surprised by the number of wines that pop up on the app within our typical budget, and we can’t wait to try our first box over Christmas! We have used NakedWines and VirginWines in the past and we enjoy that the Wine Drops bottles feel more authentically from the vineyards, judging by the labels written in all of the original languages!

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