What our members say

Charged me £17.99 and then £9.99 and never received my order

I wish there was a zero star option, this company is a SCAM!!!!!! My partner saw this company advertised and was curious followed instructions to be able to view wines and decided he was not interested. No where did it say he was agreeing to a membership and last night a whole year later has suddenly had £90 taken from his bank he reached out to this company to request refund as he was unaware of these fees and he received a pathetic reply stating he had 30 days prior to renewal (of a membership was not told he would make) and there was nothing that could be done but close his account!! This is unethical and disgusting business practice Trading standards will be informed.

Pushy sales ringing several times a day, continued to speak even after being told several times I was busy and would they call later.
Not a good experience

They make you sign up first with all ur details then try and charge you a huge ahh fee. So I close the app delete it, then the next day non stop phone calls from them. After a few I ignore I pick up bc what is the hype who’s calling me. This guy trying to coerce me into buying a membership, I say no. Tried again saying they have all my details and can just charge me now (wtf?) I cut him off to reinstate my no bc no means no girlies, and this sassy diva hangs up on me

Terrible company, nothing but issues with them, unable to talk to anybody, constantly bombarded with automated e-mails.
Scam. approach with caution !!

I was actually excited to try Wine Drops because they advertised themselves as offering quality wines and champagnes at better prices than traditional sellers. Seemed like a great idea… until I actually tried it.

First red flag: you must download their app and give up your email and phone number just to view their selection. Against my better judgment, I did it — and was instantly disappointed. Their collection was absolutely terrible, not even close to what they claimed. I canceled my subscription immediately.

But that wasn’t the worst part.

After canceling, I started getting spammed with over 35 phone calls every single day from different numbers. When I pick up, someone says they’re from Wine Drops — and then just hangs up after 4 seconds. Every time. This isn’t just annoying, it’s harassment. It feels like stalking.

I’m honestly shocked that a company I thought was cool turned out to be shady as hell. It’s clear now that they’re not just selling wine — they’re selling your personal information for profit. Your phone number and email become their way to make money, not to provide any actual value.

Avoid this app at all costs. Total scam.

Charge my card without an order the company is a scam

This is a scam, do not be fooled by them, they fail to deliver the wines are not what are advertised and they take money off your bank with permission, Fraud Wine Drop

SCAM

This is a scam app. I googled it and lots of people got scammed as well.

I’m really unimpressed. I attempted to cancel my account and followed all the prompts until I received confirmation that the cancellation was completed. Despite this, I was recently charged for a full year subscription. This experience has been frustrating and feels misleading. I am currently trying to get in touch to request my refund.

I’ve only given it 1 star as I couldnt give it none. Avoid this company like the plague. They deliberately make it difficult to cancel your membership in the free period and then refuse to refund anything even though no orders have ever been submitted. Fortunately my bank are on to it and hopefully I will get a refund. However I understand that they are disputing it so be aware and don’t sign up for a free period if you don’t want to be scammed

Overpriced non descript overstated. This place is a con.

Awaiting refund for subscription that I didn’t sign up for. Will review in three days

Awful. Tried taking the money out 7 days before the cooling off time. No contact number. Called me 2 minutes after cancelling my subscription, you can’t call the number back they used. They don’t reply to emails. I had to get the bank to get my money back. I would call them cowboys but that would be unfair to cowboys.

Desperately trying to contact and no one replying dispute being told they would
119 £ has gone out of my bank account . So disappointed no one even responding

Worst company ever to deal with stay clear at all costs

Only because I can’t leave a 0 star review. Been trying to get a refund for more than a month, the process is tortuous, seems designed to make you give up. My experience has been awful, would never recommend.

Do not trust this company. They are out to con people out of an expensive membership without their knowledge. They also do not respond to emails.

Be extremely careful dealing with this company. I have found their tactics somewhat sharp. This is my opinion and I have found this out to my expense.
I had an online poor experience and tried to cancel as monies were taken without my approval. Then I was contacted by an introducer and was then bombarded with wine offers trying to induce a sale. When I asked to have the subscription fee refunded or partially refunded having not spent a penny with them, I was told that I was out of the 14 day cooling off period. Very sharp practice, but hey ho if their reputation is worth less that £119 then sobeit I’ve been had, don’t let it be you. You’ve been warned

An absolute con. Persuaded to sign up and told my free trial period would be extended only to then find I’d been charged a subscription fee.
Avoid like the plague!

You are ripping people off, your membership conditions are completely unethical and the fact it is impossible to contact you underscores the fact that you know you are operating in an appalling way. I will start to protest at your events if you dont start to respond to my emails. You robbing shower of lying crooks.

Signed up for a 3-month subscription. Having reviewed the wine choice, and not used the service, decided to cancel. Found it very difficult to get a refund, to the point where needed to raise with bank.

Lovely wines, but at what cost? A reluctant review but you should understand the full picture before paying for ’membership’!

I’ve learned that you pay the full membership up front, all £119, not the £9.91/month, and it’s not refundable after 14-days.

You pay £6.99 for delivery.

And, guess what, I’ve found that you can buy most of the wines cheaper elsewhere BEFORE you add delivery and membership fees….. A whopping discount on a wine you wouldn’t spend £25 anyway is largely irrelevant for me.

And when providing feedback and asking to be refunded they are yet to send the money despite assurances.

I strongly advise that there are other much better value propositions out there.

UPDATE: thanks for your reply, but it isn’t accurate. You have refused to refund my membership fee as I asked for it after 10-days. The fee was clear, but not it being taken in one lump and also that it was completely NONE-REFUNDABLE after 10 days. How are we to sample the goods and services in only 10 days to determine if your model offers value. And I found, as many have noted here and elsewhere, it simply isn’t. So your response is disingenuous. And I still haven’t had a refund!

RIP OFF MERCHANTS DO NOT EVEN SELECT 1 BOTTLE. YOU WILL BE CHARGED AND NOT REFUNDED!!!

Lead me to believe browsing the website was aholding fee of £1 but later took £119 out of my account.
Scam
AVOID

This company is a disappointing, impossible to work with after the sale of the membership.. useless Customer Service impossible to talk to human being false promises on Saviour wine poor selection the whole thing is a poor experienceThey

I didn’t order anything I pay 119 £ and I didn’t receive nothing and also I request my bank to get back my money and they refuse to refund me also I tried to contact them without result now only way is going to court

£119 taken from my account without me knowing! Not very transparent at all. Be careful if you’re thinking about becoming a member.
No contact phone number so I have emailed them and got no response.

SCAM!!! Most of these reviews are fake. They took £119 out of my account, and claimed that I signed up for a free trial when I didn’t!! I downloaded their app to browse their prices and to see if it was worthwhile, but it backs you into signing up to their SCAMMING buisness that doesn’t even do good deals. What makes it worse is that after pestering them, they provided a refund form which asks for your ID!!!! This just screams red flag. THEY TAKE YOUR DATA and probably use it without your permission. When I asked about this unusual refund form, they just ignored me and all my chase up emails. Not worth your while. SHITE!!!!