What our members say

Bunch of thieves. Stole £118 from a pensioner. Refuse to answer emails. Don’t use them !

I signed up for the trial and didn’t like any of the wines or prices so I cancelled in the time allowed. A week or so later a salesman called me at work and said he would add a free bottle to my ‘account’ in case I changed my mind. He fraudulently didn’t mention reinstating any membership. I didn’t change my mind and didn’t think any more of it until I saw £90 taken from my account. They are refusing a refund. Don’t use them – there are better wine companies with better customer service. I shall be pursuing a refund legally if I have to

I am not sure what to think of Winedrops, I’d like to think all was ok with my order and whether I did indeed get a good deal, however I paid £119.99 for 6 bottles of cloudy Bay earlier this week and today an offer came in for £13.99 for one bottle of Cloudy Bay which if you multiply up is £83.94, I don’t think mine was such a bargain after all. I’d appreciate any thoughts on this
I produced a screenshot and shared it with them as they didn’t believe me and have heard nothing back well out with their 3hr response. Not convinced I’d use again as feel a bit of a fool

UTTER SCAM – avoid.

A terrible experience. Delivered 6 bottles of the wrong wine, and have gone radio silent about replacing or refunding them despite numerous chasers. Hard to comment on the quality of the wine as its not what I ordered, but the efficiency of customer service has been abysmal. I am not sure if the problem will ever be put right and on that basis, its hard to justify making another order!

Winedrops is incredibly user-friendly app; I found my perfect wine pairing just a few minutes.

utter bollocks – Winedrops, Casedrops, or whatever you call yourselves next week are just scam merchants, who rip you off via underhand promotion of an app which involves paying £99 to download. Don’t read the fake CASEDROP reviews – just check out TRUSTPILOT and see why they have been suspended from the platform for ‘Companies on Trustpilot aren’t allowed to offer incentives or pay to hide reviews’ and ‘Breach of guidelines

This company has been offering incentives for reviews. This company has been offering incentives in exchange for reviews. This can include discounts, gifts, and more.

This isn’t allowed on Trustpilot, as it can lead to bias and compromise the reliability of reviews. Are any of the reviews real? Well the 1* ones are for sure. Ignore the rest. https://uk.trustpilot.com/review/winedrops.com

Ordering a full box is pretty straightforward, though it seems mixing boxes isn’t an option. Delivery was quick, and overall, I’m really pleased with the service!

Great company with loads of wine options—definitely worth a try!

Amazing wine at amazing prices. Love the app and the simplicity of ordering.

A fantastic way to enjoy great wine at a fraction of the cost!

Winedrops is a brilliant concept—high-quality wines at great prices, with the flexibility to choose how many bottles you want and when you get them.

A great company to deal with—always offering fantastic deals at unbeatable prices. It’s hard to resist the temptation!

I’ve been a Winedrops member for two years, and the selection just keeps getting better—plus the prices are unbeatable. Highly recommend! You’ll easily make back the membership fee within your first couple of orders.

I wasn’t sure at first, so I only ordered 6 bottles—but I wish I’d ordered more! They arrived quickly, were well packaged, and I absolutely love the wines—almost as much as I love the money I saved!

Great wine, delivered exactly when you want it—couldn’t be easier!

Great prices and zero hassle—just how it should be!

The website is easy to navigate with a great selection of wines—makes shopping a breeze!

Fantastic wine, top-notch quality, unbeatable prices, and speedy delivery.

Downloaded the app to have a look at it. I have since been spammed with calls. At least 3 per day for weeks. Absolutely disgusting. You block a number and they call on a different one. Harassing and pressuring.

Fast delivery when you want it! Love that they’re happy to hold onto your wines until you’re ready. I really enjoy shopping here. Just watch out for those tempting impulse buys!

Fantastic selection with excellent price points. I’ve saved a fortune using the app!

Love how easy it is to explore new wines in the app! The sales team is attentive but never pushy. Being able to build my own mixed cases and use the cellar to schedule delivery at my convenience is a game-changer.

Haven’t tasted the wine yet, but the buying experience was smooth and oddly fun.

This app makes me feel like I’ve levelled up in adulthood. All this wine choice at my fingertips—starting with a little New World adventure.

Easy to order, and the wines are genuinely good value. Delivery adds around 90p per bottle, which adds up a bit—but everything else has been great! Would love a free delivery option on 12-bottle orders. Fast dispatch, very happy overall.

Amazing app.

I wish I could give no stars
I did not agree to the membership fee – had I been told I had to pay £119 for a year at the prices that is a lot of wine.

Do not sign up and do not down load the app

No stars if I could.. been messaging this company for 2/3 weeks and not had 1 reply. Customer service is terrible. Took £199 out of my bank.. SO NOT USE

Excellent selection and fast, reliable service!