What our members say

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4.8 /5

Over 10,000 5-star reviews

45,000+ members

Rating Distribution

5 ★
85%
4 ★
10%
3 ★
2%
2 ★
0%
1 ★
3%
Based on 15404 verified customer reviews
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Customer Reviews

Richard Allen

2 years ago

Constant offers and some great prices on quality wines

Steve Crossley

2 years ago

N/A

Ellen Teale

2 years ago

Great wine, great communication

Sophia

2 years ago

Amazing company, with amazing deals. Very happy with my first order!

callum moss

2 years ago

I’ve only bought one bottle for now. Quick delivery. Not sure if I’d buy enough for it to be worth it. But if they’d got a wine you really like. Well worth it!

Steve Crossley

2 years ago

Ellen Teale

2 years ago

Great wine, great communication

Sophia

2 years ago

Amazing company, with amazing deals. Very happy with my first order!

callum moss

2 years ago

I’ve only bought one bottle for now. Quick delivery. Not sure if I’d buy enough for it to be worth it. But if they’d got a wine you really like. Well worth it!

Rick Wilkinson

2 years ago

I joined Winedrops about 6 months ago because I was bored of spending £10 on the same bottle of wine at the supermarket. Winedrops has totally transformed my interest in wine and to be honest I’m never buying from a supermarket again. It’s a bit like buying meat from a butchers, you just can’t compare it with meat from the supermarket.I’ve had over 60 bottles of wine since joining and every one has been excellent. I’ve recommended Winedrops to all my family and friends.

Maxime

2 years ago

Extremely disappointed with the after-sales experience.Case has been « dispatched » last Sunday but still no signs of my wines nor a tracking link. App is not working properly and whilst they’re really quick at taking your money, Jonny is now taking a whole day to reply to 1 message.Where is my wine? I’ve paid for 12 different bottles and I wanted to have them with friends coming over tomorrow evening! 5 days to dispatch a case of wines seems a bit excessive to me!!Beware of those delays!Update 22/09/2023:Case has been held and not dispatched because one of the bottle I ordered weeks/months ago was « not in stock ». How’s that even possible as the bottles we’re paying for are supposed to be held in our case.Anyway, Jonny helped me to swap the missing bottle with an in-stock alternative and case has been dispatched yesterday… However, DHL now informed me that what was supposed to be a 24-hour delivery is now going to be delivered the new working day which is… Monday.24-hour delivery that I’ve paid £9.99 for 😒I was expecting my case for a party with friends tonight but I now have to buy my own wines at another shop. Completely missed the point. I am really really frustrated.On top of that, they’ve asked me to submit more details or my review might be taken down… As far as I know my Trustpilot email address is the same as the one on my Winedrops account. Same goes with my phone number (Yes, it’s me Jonny, the customer with a French phone number that you’ve been speaking to the last 72 hours 🙄).Like I said, this whole experience has been dreadful and disappointing. I won’t recommend them and I might be using Naked Wines which has been recommended to me by a couple of friends.Edit 2:I’ve just seen DHL has delivered my wine today. But still, the experience has not been good.Edit 3:Case has been delivered Friday after all. Glad to have it « on time ». But still, the explanation and experience wasn’t top notch and that is not something I was expecting when joining the Winedrops club.Jonny has been helpful.

Mr Howell Hughes

2 years ago

Swift delivery and friendly approach

Eleanor Mulligan

2 years ago

Really great service from start to finish- and a fantastic selection of wines!! A great concept business, meaning the buyer gets really good value for money. I was really pleased with my first box which arrived the next day and came in good quality packaging. I will definitely be using this service frequently.

Rick Wilkinson

2 years ago

I joined Winedrops about 6 months ago because I was bored of spending £10 on the same bottle of wine at the supermarket. Winedrops has totally transformed my interest in wine and to be honest I’m never buying from a supermarket again. It’s a bit like buying meat from a butchers, you just can’t compare it with meat from the supermarket.I’ve had over 60 bottles of wine since joining and every one has been excellent. I’ve recommended Winedrops to all my family and friends.

Maxime

2 years ago

Extremely disappointed with the after-sales experience.Case has been « dispatched » last Sunday but still no signs of my wines nor a tracking link. App is not working properly and whilst they’re really quick at taking your money, Jonny is now taking a whole day to reply to 1 message.Where is my wine? I’ve paid for 12 different bottles and I wanted to have them with friends coming over tomorrow evening! 5 days to dispatch a case of wines seems a bit excessive to me!!Beware of those delays!Update 22/09/2023:Case has been held and not dispatched because one of the bottle I ordered weeks/months ago was « not in stock ». How’s that even possible as the bottles we’re paying for are supposed to be held in our case.Anyway, Jonny helped me to swap the missing bottle with an in-stock alternative and case has been dispatched yesterday… However, DHL now informed me that what was supposed to be a 24-hour delivery is now going to be delivered the new working day which is… Monday.24-hour delivery that I’ve paid £9.99 for I was expecting my case for a party with friends tonight but I now have to buy my own wines at another shop. Completely missed the point. I am really really frustrated.On top of that, they’ve asked me to submit more details or my review might be taken down… As far as I know my Trustpilot email address is the same as the one on my Winedrops account. Same goes with my phone number (Yes, it’s me Jonny, the customer with a French phone number that you’ve been speaking to the last 72 hours ).Like I said, this whole experience has been dreadful and disappointing. I won’t recommend them and I might be using Naked Wines which has been recommended to me by a couple of friends.Edit 2:I’ve just seen DHL has delivered my wine today. But still, the experience has not been good.Edit 3:Case has been delivered Friday after all. Glad to have it « on time ». But still, the explanation and experience wasn’t top notch and that is not something I was expecting when joining the Winedrops club.Jonny has been helpful.

Lee Clarke

2 years ago

Great wines, really simple to order and always good value

Mr Howell Hughes

2 years ago

Eleanor Mulligan

2 years ago

Really great service from start to finish- and a fantastic selection of wines!! A great concept business, meaning the buyer gets really good value for money. I was really pleased with my first box which arrived the next day and came in good quality packaging. I will definitely be using this service frequently.

Tim Prifti

2 years ago

Decent selection of wines at seemingly reasonably discounted rates. Arrived prompted and without fuss

Jordan Murray

2 years ago

Really impressed! Decent selection of wines at good prices.

Zoe Birchall

2 years ago

Very nice selection of wine. Fast delivery and easy to deal with

Tim Prifti

2 years ago

Decent selection of wines at seemingly reasonably discounted rates. Arrived prompted and without fuss

C. V.

2 years ago

I love this system. On your WhatsApp ASAP then I decide if I want 0, 1, 2 etc number of bottles..they get tallied up and you’re charged form 6 upwards..they send in amazingly protective packaging and you enjoy! What’s not to like. PLUS, really really good prices. Yay Winedrops

Jordan Murray

2 years ago

Really impressed! Decent selection of wines at good prices.

Zoe Birchall

2 years ago

Very nice selection of wine. Fast delivery and easy to deal with

Peter Thompson

2 years ago

Brilliant company to buy wine from, great advice and detail of each wine. Probably the cheapest way to buy quality wines. Highly recommended

Ralph Daniels

2 years ago

Good value, excellent product and very good customer service.£70 a year is a lot but the savings do stack up.

Matt Whiteford

2 years ago

When I initially signed up I was told it was a monthly payment but they have taken out £90 for a year’s subscriptionWhen I signed in I was asked to create my profile of wines that I liked but the app did not offer sight of the different types of wine and I cannot find a way to see or change my preferencesI contacted the salesperson who cannot help, apparently he was working on a trial basisI contacted Winedrops by email on Friday 15th, still no replyI have found a contact number for their sales office but have now spent 23 minutes waiting for an answer – still no response

Peter Thompson

2 years ago

Brilliant company to buy wine from, great advice and detail of each wine. Probably the cheapest way to buy quality wines. Highly recommended

Ralph Daniels

2 years ago

Good value, excellent product and very good customer service.£70 a year is a lot but the savings do stack up.

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