What our members say

Money grabbing cunts

Awful…. BE CAREFUL DID NOT EVEN REALISE I WAS BEING CHARGED £90 subscription….

I was not told over the phone that the £90 sign-up fee was non-refundable but now the website states that it is. the “savings” that they claim exist are absolutely non-existent and frankly fraudulant, the prices they list are available at multiple different retailers online.

customer service is terrible and frankly unresponsive – I would wholeheartedly reccomend that you do not sign up for this service!!!

They will take £90 from your account, I’m getting my money back via chargeback.

An effortless way to enjoy good wine

Brilliant. Efficient. Good value. Recommend to any wine lovers/people preparing to host parties etc

Brilliant service, great value and top quality wine. Excellent delivery and really impressed customer overall.

The regular emails are full of…interesting ideas
The regular emails are full of interesting wines which I wouldn’t otherwise have discovered. There have been no duds -instead lots of exciting new finds.
Also I really like the idea of contributing wines to a case which gets sent when it’s full. It’s novel and very clever.

Corking way to buy wine!
Fantastic way to find new, top up familiar and enjoy the discounts from a great company! Very happy and impressed so far….

Good value, delivered quickly

Scam artists taking money for nothing and not listening. Avoid like the plagie

Good customer service and excellent choices and reliable and speedy delivery. Will use again and would recommend to all who buy wine regularly

Great price for our favoruite wine. Win win!

Fantastic delivery time was spot on and the wines are nice can’t wait till I next order

Love this wine app, lots of choice and varied prices so something for everyone budget and the occasional treat!! I’ve found my new favourite wine through this app and also fabulous prices. Easy app to use and no pressure to orders you can just buy as and when you choose.

The fastest and easiest way to buy great wines. Great selection of wines. Will definitely recommend Winedrops.Joined on Friday and first box delivered today.The app makes its super easy to order and you can track your order in the app as well

Prompt. Reliable. Safe.

I got a lucky dip box of 6 bottles of red wine which were all great wines. The value was min £10 a bottle but when I checked overall value was £120.

Though I didn’t stay on as a member (for now), I thought the customer service was really good as well as the concept.Wine was delicious and well priced and delivery was fast.

My understanding was that my card details were only being taken if I intended to purchase. It wasn’t really clear what the amazing offers were from their advertising, so I applied for an exclusive membership. While I waited to be considered for the apparent privilege when all would be revealed, I received a few phone calls from their team but was unable to take them. At this point, I began to realise that this was little more than a sales funnel and that the impression they give isn’t authentic at all. So, I decided not to go ahead.

Checking my bank statements, I saw a deduction for £90. They now say this is made clear in their T&Cs and I can’t have a refund, but it was not made clear that this was the case. I haven’t used the service and don’t intend to; I didn’t even download the app. They will, however, offer me a £90 credit for a wine purchase that I don’t want to make and on wine that they claim they make no profit on, which clearly isn’t true.

In many unregulated industries, there’s often an illegal practice called “The Lump and Bump,” where a product or service is price inflated before discounting it to make it look like a good deal. I smell a rat here, so my advice is not to be taken in by fluffy sales patter. Make sure you read the terms, and I would give this company a wide berth. Don’t buy their overpriced wines; buy your wines in a trusted place.

If this has happened to you, see: Understanding the UK Consumer Rights Act 2015. There is a cornerstone provision to deal with these rogue traders. Give them the chance to put it right, and if they refuse, contact your bank and they will do a chargeback. You will get all of your money, and it will cost them £25. I suspect with this kind of practice, they won’t last long

If there was an option to give 0 stars I would. This subscription seems good when it is first presented to you. However, the RRP price of the wines for some wines is higher than average in the supermarket making the price look better than it is.

Very poor customer service and customer satisfaction. After having a free trial and deciding this wasn’t for me, I requested to cancel my subscription over the phone. Then later being charged £90 for the annual subscription. I was advised by customer service that this cannot be refunded as it states in their terms and conditions. However, I requested to cancel this subscription therefore do not believe I am at fault. Very disappointed with the poor customer service regarding this issue. Stay clear.

Amazing platform
I’ve used Winedrops for over a year now, I love the service and the choice.
The detail provided on every wine mix is amazing and my choices are personally selected to my liking

Great service, great wines.

Pretty fair. They sent the wine as expected with prompt delivery at a good price.

However, only being given a choice of a few wines at a time on the app has turned me away from using it further. It is possible to buy the wines they advertise at the same or similar prices elsewhere without the delivery or membership charges. The really super deals they show in their advertisements are seemingly never actually available.

Not bad. Not a rip off. But few (if any) benefits.

Great easy to use app with a ton of information and features.

Great for trying new wines at discounts and even storing some to ship at a later date. Huge selection from cheap to some of the best in the world.

Amazing Wines Amazing Prices
Absolutely love the deals that come through wine drops. Getting super premium wine, that is cheaper than wine in your local store. No brainer!

Fantastic customer service!
With its great marketing, and fantastic business concept, I discovered Winedrops via Facebook & TikTok. Sadly, despite a wide selection of wines available, I didn’t find anything that I would have ordered. However, within 24 hours of the £90 payment being taken from my account, and my contacting customer services, I received a full refund & the matter was resolved to my satisfaction.

The prices and wine options are great, however paying for each bottle individually is slightly annoying, would be much better if you could build the box and review it first.

Great wines and lots of drops daily to choose from. Like the idea of buying as you go and building your choice! Can’t really afford to buy bottles over £20 but lots to choose from under that price!

So far I’m impressed with the app! Only tried my first bottle last night but it was lovely & great value for money