What our members say

0 stars – the company policies need to be changed so they don’t catch people who are browsing the site who get a £90
Charge 10 days later – some wines are cheaper at your local supermarket – I have tried to contact them but telephone number on website is wrong – they send you a standard email response after around 24hrs – AVOID

After much emailing and pointing out the poor sign up procedures they have given me a refund. So top marks for that. I still would not use this company ever again.

-1 star this is a response to your rubbish response, firstly I never recieved the welcome email until I went looking for it as it went straight to my junk folder. (Perhaps Google was in the know about your scam)

Secondly how about ypu put the part about the cost being taken before a purchase a bit nearer the top of the email.

Thirdly what’s with the s**t copy and pasted responses to the negative reviews ? You’ve robbed thousands of pounds from hardworking people and yet ypu can’t actually dignify us with a personal response.

Again to anyone thinking about using this lot please stay clear, they only aim to beat prices by a quid but ypu pay for postage.

Have had £90 taken from my bank account I only looked at the site out of interest I have been bombarded with unsolicited calls trying to get me to buy wine and rude telesales when I try to explain I was window shopping
AND THEY HAVE STILL TAKEN £90 !!!

Always exciting to see what offers winedrops have on! We don’t use mega often, but use the app when we want to treat ourselves to something a little more treat worthy. The wines have always been incredible and we’ve found a real taste for reds from Bordeaux through Winedrops.

Easy to use, good wine delivered to your doorstep

0 stars – this is their typical response to hundreds of people they have wrongly taken £90 from – SCAM avoid at all costs and just go to your local supermarket instead !!!

I’m sorry! It’s mentioned in app setup, in your welcome email, and in Ts & Cs. Equivalent to £7.50 a month, the potential savings far outstrip the membership.

In light of your review, we’ll try to make the membership more clear so members fully understand what they’re getting into.

Please email jonny@winedrops.co.uk to see if we can resolve the complaint directly.

Awful company to deal with – I browsed the site for some wines – saw nothing I liked, on day 8 I noticed a pending charge on my Amex so got in contact with company to cancel membership yet they have still billed me for £90. A shocking Scam – AVOID THIS SHOCKING COMPANY

Yea its a scam. Free trial is a pre-curser to an unexpected £90 charge. They then fail to respond to any communication on the subject. Join up if you want to be robbed of £90 for nothing. It is amazing that they preach these amazing savings then basically rob you.

Also been scammed by this company.
“Free trial with nothing to pay till first order” I didn’t like any of the wines on “offer” so deleted the app. Still had £90 taken from my account so contacted customer services who have point blank refused to refund it, but since I’ve cancelled my membership I can’t even use the stupid app if I wanted to without signing up again?!! Now going through my bank to have the charge returned. Appalling customer service and business model!!

Definitely avoid this company. They take your card details without your knowledge when you download the app and use dark pattern design to hide the £90 subscription fee.

Once the money is taken, they’ll refuse to refund you (instead offering free wine) and stop responding to your messages. Incredibly poor experience and am considering reporting to trading standards.

BE VERY AWARE OF THIS COMPANY ! THEY LURE YOU IN, AND THEN YOU SUDDENLY HAVE AN AMOUNT TAKEN OFF YOUR BANK ACCOUNT!

Shockingly bad service poor customer service and the wine offers available elsewhere without the need to pay a yearly subscription which they have refused to refund. Even after offering a week free trial, taking the money immediately and not refunding!

Great prices, prompt delivery

Great service, communication and most importantly wine!!

Great wines at good prices, by knowledgeable sommeliers.

No gimmicks. A shorter supply chain equals huge savings. Monthly fee reasonable and will save loads over normal 12m buy. Probably just our Xmas wine alone pays the reasonable fee.

Great wines and a simple to use app

Asmall company with some exciting wines. I had a query and it was dealt with quickly and honestly

I didnt expect to be charged a £90 membership fee but all credit to jonny at winedrops.co.uk who sorted it out.
That aside, I am pleased with the range of wine available and the regular contact from the company. I will stay with them

Excellent service and easy to use app. All good 😊

Great choice of wine , great prices and a prompt delivery .

Company provides a wide range of wine at different range of prices. Delivery is prompt and tracking is good. It is good the company holds on to the wine until you are ready for it

Delivered on time and quality is amazing!

Good winesGreat appGreat funGood bargainsWhat’s not to like.

Superb choice of wines. Excellent value and speedy delivery.

Great choice of wine at really good prices – perfect when you want to be a bit of a wine snob but without spending wine snob money.

Absolute scam, didn’t sign up, said they just needed my card for Sign up and took £90. If they don’t refund my account then I’ll be requesting refund through my credit card

Avoid,absolute ripoff . Chucked a few cheap bottles at you to entice then all very expensive after that. Wanted to cancel after first batch but couldn’t
Steer clear
Aldi better

Scam artists! They took £90 from my account without any proper notice. The Ts & Cs are opaque at best and there seems to be no way to get a refund and cancel my subscription. Total scam – avoid!