What our members say

Great selection of wines and great deals, got bottles I would have never of bought so great to try the.

Wine drops are very fast and efficient and respond promptly to any queries, the delivery is fast and their products are good quality

After few months of using I am satisfied how the app and the team work and service they provide. Recommend!

Winedrops offer amazing wine at amazing prices! They guarantee lowest prices in the UK on some bottles so they give peace of mind also!

Scam site – Do not use this site it takes your money without you realising. You also have to buy 6 bottles before you get any wine. The wine prices are also incorrect saying the wine is worth more

Scam! Signed up with no idea that it would be £90 per year. Downloaded the app to see what the fuss was about and then 1 week later had £90 taken from my account with no access to a refund. Wine is also no cheaper than Waitrose. Avoid at all costs

like many of the reviewers I got a call to question why i didnt sign up after download to ask for feedback. before i got a chance to explain or give any feedback a salesman monologue continued without an invite to to, and then became rude and hung up when i explained i was at work and couldnt speak and tried to give any feedback. terrible customer service and a fraud to ask for feedback when it comes across as harrassment marketing. they also only divulge the ££ membership fee after you’ve given your personal data which they seemingly then exploit to sell to you. Avoid.

Some great deals & great customer service. I always check the RRP price quoted before purchasing any wine as usually the discount is not as large as advertised (other sites cheaper than the example used) but Winedrops is usually the cheapest so still very keenly priced.

Good service good wine
Easy to use, good wine delivered to your doorstep

Always exciting to see what offers winedrops have on! We don’t use mega often, but use the app when we want to treat ourselves to something a little more treat worthy. The wines have always been incredible and we’ve found a real taste for reds from Bordeaux through Winedrops.

Fabulous choice of quality wine and first class customer service.

Fantastic range of wines and great service

Great choice of wine , great prices and a prompt delivery .

Great selection of wines, well communicated. Great concept. So easy as a consumer to buy, and then have them shipped when 6 bottles have been bought.

Excellent service and easy to use app. All good

Fabulous selection of wines, ranging from high quality, rare finds to your everyday bottle. You will almost certainly find what you need for a great price! Easy to use app, with daily deals, and easy dispatch options once you have filled your cellar (basket). Highly recommend!

Great selection and amazing value

Use Winedrops a fair amountProbably buy 6 bottles every 8 weeks or soAlways cheaper but not by as much as perhaps advertised everytime so shop aroundThere’s some good stuff and some average stuff I’ve found but there are some really good value bangers in there I find

Echo what most people are saying on this site regarding sign up and subsequent £90 subscription taken from my bank.It is in the T&Cs regarding the subscription but I don’t think it is made clear enough, so just make sure you’re aware of what you’re signing up to and cancel in the 10 day trial if not for you.I contacted the customer service team afterwards who were helpful, responsive and polite and are a credit to the company.

EDIT: Winedrops have refunded me the £90 amount. It’s worth to keep emailing and following up with them as ultimately if you haven’t used the app or ordered anything you should be able to get the amount back. All in all although it was a slow response Winedrops ultimately acted responsibly and fairly, which I greatly appreciate. Good customer service.

Very responsive help when needed to understand the scope and limitations of the app. The deals presented were attractive and meant that I wanted to experience the quality of the wine as soon as possible. Delivery was on time and entitled to my satisfaction.

Great wine, great service, swift delivery’s 👍

Very easy and very reliable. Great service.

I could join all these people who put 1 star, but here is my story. And saying hello to Jonny , business owner, as well, as definitely you remember me as an aggressive customer, and I’m ready my review after this will be deleted straight away and I would be put to your black list .Like many of us , I was charged £90 for subscription, what I used first 5 min and just didn’t enter an app. Without adding a bank card it’s not usableAfter some emails of asking money back , I received script phrases, like ‘it is impossible, ‘see our t&c’ , etc , and a link to some article on the well-known website, about exemption of 14 days cooling-off period (the most legit link, isn’t it?). I know from experience, that almost everywhere is possible to get money back, knowing a legislation, or at least to withdraw from a contract with a minor loss.I literally was bombing with emails about that I’m not satisfied with a service and sudden charge from my card after 5 days adding it. Eventually they told me it’s only when that trial period is over , although in t&c not mentioned quantity of trial days.I referred to Consumer Rights Act 2015 about digital goods, with 5 paragraphs , and was insistent that I’m dissapointed with misleading information towards me from them. After some emails they said sorry admitting that and eventually I got money back.In the conclusion I would like just to suggest users to know their rights properly and read t&c and legislation carefully and to a business to be more transparent with the customers , to receive less angry reviews, modifying t&c.So being fair in my review , I will put 1 star is for the wide range of wines (especially good offers of luxury ones), 1 for good communication through emails , and 3rd one for actually giving back my money. -2 stars for the business way misleading customers and thinking they are not going to notice something is charged , how also using their legal illiteracy.So it’s up to you , use Winedrops, or not. If you are real wine lover , then maybe subscription would be even paid back. If not, I suggest to cancel subscription ASAP (better if it is couple days) or don’t download it at all to avoid the problems.

Easy to order and quick delivery.Nice wins at reasonable price.

Great serviceThe app is so easy to use and delivery time was very reasonable. I had an issue regarding setting up the account but the customer service team sorted it very quickly and painlessly. Really happy.

Stole £90 from me immediately!

WARNING – SCAM

This company is fraudulent. They will make unauthorised payments from your account even when you have cancelled and deleted the app. DO NOT USE. IGNORE THE FAKE 5* REVIEWS.

I have contacted my credit card company to try and reclaim the £90 you have stolen.

Thieves.

I downloaded this app last week after seeing it advertise and was curious. I (along with various other on this review page) put my card details in as it stated that no payment would be taken until my first order.

After being underwhelmed by the wine on offer I deleted the app. I have woken up this morning to £90 taken out of my account and emailed customer service to ask for a refund but they came back with following:

“We make our membership clear in 4 separate places: in the introductory email that you receive on day 1; in the introductory screens you see as you sign up to the app; in our website FAQs, and; in our site Terms & Conditions. In these places, we also make it clear that the membership fee is non-refundable once the 10-day free trial expires.” – this was not made clear as mention above and I did NOT receive any communication before the money was taken to state that I would be charged £90 as a result of this “free trail”.

But it gets better, instead of refunding me they have “put 3x bottles of St Emilion fine wine in your case, worth a total of £120. This is ready to dispatch whenever you want from your cellar in the app.” which is not what I want.

I’m in contact with my bank to see if they could help but I WISH I would have read the reviews on here first so I would never end up in this predicament.

Lots of unhappy customers on here – just email jonny@winedrops.co.uk and complain direct to him about the way his company operates / perhaps they will change the way they operate – free to join but a bill of £90 comes at you quick even if you don’t buy anything