What our members say

Brilliant range of wines delivered to your doorstep, catering to any budget and offering fantastic savings.

Excellent wines and outstanding service.

Great service as always

A really enjoyable way to buy wine, with consistently great quality every time!

Super easy app to navigate, and the daily drops are brilliant!

Fantastic selection at great prices

Brilliant!

Well-priced wines with fast delivery. The descriptions are spot-on, and there’s plenty of choice to suit every palate.

Excellent customer service paired with lovely wine.

Best prices around for top-quality wines, and the ordering process is really easy.

Fantastic wines at unbeatable prices, with super-fast delivery. Highly recommended!

Consistently fast delivery and an excellent range of great bottles to choose from!

It’s my first time using Wine Drops, and the experience has been very good so far!

Super smooth experience.

Overcharged; appalling “customer service”; once they have your money, they are not interested. I think that they must get their friends and families to submit the good reviews. DO NOT be conned in to buying from these people.

6 bottles ordered, only 5 arrived. Contacted customer service had an initial response and since then it’s silence. No resolution to the issue. 3 days of no contact. Limited channels to get help (no phone number or live chat) very frustrating experience. Most likely due to a picking/packing oversight.

When the wine arrives its good, however my deliveries keep being aborted if no one is in at the address, this should be organised better! the communication is very poor if anything goes wrong! My credit disappeared, took a good few days for a reply via email. I suggest telephone line? or better help. I am waiting for my latest order, which i am told comes automatically after order 6 wines on my £199pa gold membership. Its not arrived (this is the 3rd time) i have no idea if its been dispatched and cant find a way of finding out on the app (unless i being thick), so i have emailed via ‘help’ and response is niot helping??

Here is an answer that might be of help:
To check the status of your wine order for ticket cus_SBWqnTyJBS0Z6t with reference 22ce49d34086c3c5887f00145df5e5b4, please follow these steps:

Step 1. Open the Winedrops app.
Step 2. Tap ‘Cellar’ from the bottom menu.
Step 3. View your previous orders and current delivery progress to find details regarding your order.

If you are still waiting for your order, you can also check the delivery tracking link that you received via email. Use this link to track your delivery in real time through the DHL Web App. If your delivery hasn’t arrived within 3 working days of dispatch, you can contact customer support at help@winedrops.co.uk with your order number for further assistance.

I cant find the ‘cellar’ tab anywhere on the app?

I am done using this app, the service is very poor!!!

If I could leave a rating below 1 star, I would.
I ordered an introductory case of wine, which had not been delivered after a week. When I had not received the wines after 1 month, I was convinced that it was a scam. What made it worse was when I was charged for a subscription of £119.00. Then what made it even worse, was when they charged me a further £119.00 the following month. When the company were replying to my emails, I was never convinced that I would get any satisfaction from them, in terms of a delivery of wine and a refund and cancellation of subscriptions. Then they ceased replying to emails. I am a determined person, honest and just. I enjoy wine, and all that I wanted was to try some different ones. Needless to say that I would NOT recommend Winedrops.

My front door faces onto the street had a msg courier didn’t have access to my property so no delivery was made. I requested a refund and they haven’t even bothered to either deliver what I paid for our refund my money Shane on you

have enjoyed exploring new wines that would not have been readily available from my local shops

Good wine and nice customer service team – expensive auto renewed subscription cost

It’s exciting to gamble with wine this way ,especially when you are always a winner!

The prices look very good but this was the first time I have used the app and could not find a way to make up a mixed case of wine I wanted to buy.

Great selection of wines at a great discount.

From beginning the order to receiving my Whispering Angel the process was simple and straightforward and all at a great price Have already ordered another 6 bottles of different wine. Highly recommend

This is an amended review as a result of my experience with Winedrops customer Service. Previously I left a 1* review and comments. However, Winedrops have worked very hard to rectify the issues with the wine delivery and the initial responses to my order and as a result I have amended it to 4* DHL e-commerce are the reason for the star drop, their response to my change of delivery date was very poor resulting in the delivery being returned. Winedrops have now prioritised the re-delivery of my order and refunded my subscription, due to the order return affecting my ability to cancel within the free trial period. Very satisfied with Winedrops response.

Great wines and prices

Excellent wine and prices and very fast delivery

Different approach to many of the online wine retailers, which adds some fun into the process. The wines have all been at a minimum OK to absolutely stunning, with prices overall similar to the other online companies.

Brilliant company to deal with. I’ve had many bottles of wine from them and none have disappointed.